Sophia Guo
This is ridiculous. They gave me a medium mocha when I had ordered on my phone a large. Then they had the audacity to tell me that the cup they gave me was a large when on the side was a big bold letter “M”. So they took it back to fix it which I don’t have a problem about and wouldn’t be writing this if they fixed it. But all they did was pour the coffee in the medium cup into the large one, put whipped cream on top and gave it back. As you can see in the pictures the huge difference in the amount of coffee. Lastly, the employee was so rude; glaring and rolling her eyes at us.
Walter Burch
This Mcdonald's orders some of it's food from a different supplier than corporate stores. I talked to the crew about the problem with the ice cream and McChicken patties: then the shift manager; then the store manager, and then the district manager before calling the complaint line. When I called the store, the general manager told me it's the same as other Mcdonald's and hung up on me. Nobody I spoke with cared or tried to relay the complaint to higher management. Also, when you go inside, they don't greet you. They just leave you standing there and you don't know if they even know you're there waiting. Management should teach the crew the #1 rule in customer service which is to greet the customer - even if you're too busy to serve them at the moment, that way they know you know they're there. Anyway, I felt disrespected from them hanging up on me so I went to the store and asked the manager why she hung up on me and she said "You don't come up here asking me nothing! Do you understand me?" So I felt disrespected and I raised my voice and told her she wasn't going to get away with treating a customer like that so she called the police and now I have a restraining order against me going there anymore. What kind of customer service is that? I'm going to wait and see what corporate does about this or if they'll do anything.
Nicole Rayburn
It takes a long time for someone to ask for my order at the drive through. Otherwise, everyone was nice. The food was good.
Update: since my first post, things have improved. I haven't had to wait at all for someone to acknowledge me. The food is still very good and the staff is friendly.
Mike Patten
They kept trying to shoo people out of the dining area, at 7 pm, on a Saturday. Food was good though.
Laura Whitler
They got our order correct and everything was hot and tasted fresh. The Sweet tea was VERY sweet just like we like it. We ordered a quarter pounder meal medium with a large sweet tea, a quarter pounder with no onions extra pickle, a 10 piece nugget, and another large sweet tea.
Omar El-Bitar
Fast, cheerful and good! McDonald's was busy when I drove up at 11:30am.
Less than five minutes later I left with hot burgers and fries.
Read some terrible reviews on this place but my experience was very pleasant.
Service was efficient, fast and friendly, Thank you all.
ThreadedflipperYT TT
I always order the fries cause they are always fresh.
Kristen Bohacs
Received a COLD cup of coffee and both sausage mcmuffins were hard. Horrible experience.
David C. Surmacz
I went to this Mcdonald's when I was a kid and since it is right up at the corner and around a bit it was fun for me with friends i had. When I was in my 20's I had my first big mac and really liked it. I still like the fries and burgers and many kinds of the food they offer at the Mcdonald's.
Debbie Shields
I actually get nauseated from the taste now. Have to force myself to eat it, not any more.
Felicia Marie
My boyfriend surprised me with breakfast this morning -- my usual order of two sausage burritos -- when he got home (5 minutes later), both ends of each burrito were so hard (stale tortilla) that I couldn't even eat them and my hash brown wasn't even warm. Very obvious that these were made-ahead and left to sit for who knows how long. I won't be getting McDonalds breakfast again soon. Taco Bell makes larger, cheaper, and much higher quality burritos!
Caprice Ansley
Today was my 1st visit to this location and I have to say the service was EXCELLENT! My children requested MCD'S for dinner after the movie because they wanted to play a bit. We got there about 15 mins before the playplace closed and they extended the time just for us. Also, my daughter mistakenly dropped her cheeseburger on the floor. Seeing how distraught she was, they made her a fresh one and only cost us a smile! I really appreciate the staff here and the cleanliness of the location. I will definitely be back�
Michael Scott Moore
Don't go threw the drive threw.. horrible service and long waiting time.
Corina Tilley
Had my little girl birthday party there today everyone was great
Tina Alderson Miller
Great service! Always good quality food.
Amanda Martin
The main reason that I am giving this McDonalds a 4 out of 5 stars is because of a certain employee. She works on Sundays and is always in a good mood. Her name is Regina and she has the best attitude any company could ever ask their employee to have. She truly puts a smile on your face and treats every customer like her best friend. She is truly a good person. Thank you Regina for always making my day ten times better.
Lori Roberts
I love this McDonald's because of the play area and they are always great with the kids
Clive Carpenter
Every time I stop at McD's on my way to work in the morning, I thank your Drive-Thru gods for giving their followers false hope of a speedy experience as I walk in and out with my arms full of hot food in under 5 minutes. I'm Lovin' It!
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