Five stars for excellent customer service today! It took the clerk a while to acknowledge us buuut it was because she was making waffle cones!! Which was pretty cool to watch and it filled the place with a sweet and delicious aroma!! I asked if they had dairy, soy and gluten free alternatives and she knew what they were right away. Lemon or raspberry sorbet. Sadly the only safe mix in was gummy bears but for my 8 year old he was absolutely thrilled! Hopefully in the future they will carry a couple of dairy free ice creams (chocolate hint hint) besides the sorbet! We stopped in today after the kid's first day of school to cool off and talk about how it went. The store was very clean. The clerk was very nice and helpful. They keep their freezers stocked with ice cream cakes, cupcakes and ice cream sandwiches that all looked absolutely gorgeous and decadent! We will definitely be back and I highly recommend them!!
Great dairy free option and always good service. Recommended non dairy flavor: Don't Cry Over Spilled Milk.
Fun place to take family to get ice cream dessert with all the toppings each individual person prefers.
You get to watch them make your order and can add more or less mix-ins as you go. They have non-dairy options. Cakes are better than DQ but cost more.
It's been far too long since we visited Cold Stone. Even though we moved and this store is father than another, it's such a pleasure that we continue to patronize it. The service is always prompt, helpful, patient, and they're expert ice cream mixologists. The restroom is always clean as are the tables both indoors and out. Speaking of the outdoors, that's what makes this store so special. It has a large patio with lots of tables and, while there is traffic passing beyond the parking lot, the patio feels cozy and secluded. Your gaze is automatically drawn to the Catalinas. We've eaten outdoors year 'round at this location. It's shaded from the sun and usually receives a pleasant breeze. Only extreme weather keeps us from enjoying our expertly blended I've cream concoctions on the patio. I have and will continue to recommend this location to all ice cream lovers!
Great job on order #16018500203511809! I let my son order his own birthday cake, and I was mortified when I saw he had 13 different flavors, toppings and specifications! But somehow you made it look great and taste delicious. Thank you!
Awesome ice cream! Prompt service with a smile, and ice cream made to order! Hits the spot every time!
Hannah Higginson (Daisy)
+4
Good ice cream, nice crew. A little spendy :)
I've gone to this place more than once and all cold stone creamery's have great ice cream. I've had very outstanding service and some below average service. I had some ice-cream cupcakes that I ordered like 2 weeks or more in advance last year for a birthday. And the order was not what I ordered. I took the cupcakes cause I literally only had a couple hours to before the part began when I picked them up and no one seemed to care thw order was wrong. That's the biggest issue that I've had. But going in for small orders hasn't been an issue.
Friendly staff! Quick service and their chocolate cupcake batter icecream was amazing!! I hope you bring it back next year :-) in love with their ice cream!! Everyone should visit Cold Stone Creamery!! Thank you for a great experience.
Better than the Sierra Vista store, with more flavors like Ghiradelli chocolate. Our favorite stop before leaving Tucson to head back to Sierra Vista. Great location, not over crowded. Tucked away for a nice quiet time to enjoy ice cream! 🍦
I just ordered my birthday cake yesterday and every thing was wonderful about the experience. The lady behind the counter let me try a few flavors to pick out the right one. She offers to do the writing in several colors and said she would even add a rose or two. The ready made cakes are gorgous and done with a artistic flair that I just adore.
An error has occurred! Please try again in a few minutes