S Jones
Service was great! Our waitress was outstanding!
You can always count on the food tasting exactly like Old Spaghetti Factory style…just like it was 40 years ago the first time I went to the San Diego location. It’s not the best, but you don’t go there for that…it’s the memories…our family has enjoyed visiting multiple locations over the years!
Deejay C
First time and probably the last time I'll be dining at this place. At least for a very very long time. Understandably, they are probably understaffed as they had an hour wait at 5 pm on a weekday but their reasoning is that they have a lot of reservations. Fortunately for us the bar was open and when i went around, there were a ton of empty tables and a small handful of service staff..
The bartender did well on our drinks but when we got our food. We got the main entree first... had to ask the staff for our soup that was another 15 mins and we never got our bread that came with the meal.
As for the food, my school caferia lunch was better. Soup had no taste, pasta was dry and the ice cream tasted like it was from them knock off name brand.
By far the worst restaurant I've dined in this year.
Kay
Service was lacking. When seated only a dinner menu was on the table. It was around noon so I asked if they had a lunch menu. They don't freely offer this. Food took a long time. Food wasn't anything special. No refills.
Robert Salinas
Weird that they only take a few reservations, then it's pretty much take your chances and wait at the door. Hostess on the phone wouldn't even let the kitchen or wait staff know we had a large party coming. Once we arrive we're told it would be a two-hour wait. Would have left, but it's our birthday girl's favorite place. Turned out the wait was just over an hour.
Once seated, our server, Melissa, was phenomenal. She handled all the orders, kept our drinks full, and oversaw all the orders as they were delivered. Across 16 dinners, there was only one mistake, and it was minor.
The overall experience was great. Would have been excellent if they had taken my reservation.
Xochitl Tovar
The salad was delicious and so was the dessert. The main course chicken Marsala was not so pleasant, the plate was too hot but the chicken was surprisingly cold-ish, felt as the piece of chicken was thaw in the microwave and sauce poured on top to make it hot. Had to let my waiter know. She kindly served me a second plate, this time spaghetti was hot enough and but chicken wasn’t exactly well served still, edges around were hard making it uncomfortable to chew.
Bruce Holmes
Good food served in a timely manner. I wish I remembered the server's name. We received the best service that we have ever received. This young lady was attentive and intuitive. We never had to wait for, or even ask for drink refills, they were delivered just before we realized they were needed. Extra salad dressing, extra napkins, or anything else was on the table at the moment we needed them. She got a $40 tip on a $90 check and I still think I under tipped. 100%, 5-stars. An award winning performance.
Rick Jenkins
I think they may still be struggling with understaffing.. Restaurant was about half full and we had to wait about 1/2 hour for seating. However, service was welcoming and great! Food was very food and my 9 yr old daughter loved this place! Spaghetti is one of her favorites and she had never been here before. She also loved the lemonade with cotton candy rim
Paulos Tecle
Quantity, not quality. Should be cheaper compared to the surrounding selection given that, but it wasn't, the "Red" sauce was just that, tasted like heated canned tomatoes.
At least a hint of some powdered herbs? Nope.
And in addition, we had to ask for them to check on our food as people that ordered after us were getting served first. We were told that it was made, but forgotten to be picked at the server window, just sitting under heat lamps. Makes it that much more appealing doesn't it...
Nikki Brandenburg Gangle
If this was the Seattle location I would give it 5 stars, but sadly it was not. Since that that location has closed �. Went to the Tukwila location for dinner. Our waitress was ok, but the food was horrible and bland. I ordered the garlic shrimp fettuccine and it had no flavor what so over. My stepdaughter ordered the regular alfredo and it had better flavor. The lasagna was bland as well. The best part was the ice cream! We most definitely will not be back.
Nathalia Savage
I went to the one in Tukwila with my boyfriend on Saturday for our date...thinking the food will be good. Considering I've been to other locations and loved the food. Well...the service was good but not loving the food.
The minestrone soup was under cooked, veggies were still crunchy �
And the glutten free pasta dish was not that good either...almost bland. But, the spumoni ice cream was delish.
So...maybe it's just that branch. Hope it's not all factory are like that. �
I gave 3 stars for food but for service & ice cream 5 stars. �
Susan Hoag Rogel
Being gluten free I love that I can get most of the sauces and gluten free pasta. I don’t love that I get half the portion as other dishes.
Taunya Kaiser Thoeny
I love this relaxed family atmosphere. It’s a tradition for us. But this trip our waiter was especially AWESOME!! Thanks Leo!!! Very on point! Very fast and friendly.
Jim Weaver
Good inexpensive food. A good place for lunch. If you have kids or Grand kids it's a good place for them to eat.
Kaye Piamonte
Had our lunch..place is clean and food that we order are good..Our server is superb.. been there yesterday together with my siblings
Dan Engstrom
The Spaghetti Factory is what it is! It's simple pasta, and remarkably good. When I go I have my expectations and they live up to them each time. It's just a fun place to go. If you're a sour puss go blow a ton of money on someplace else and complain elsewhere! Some people complain with a gold spoon in thier mouth!
Christina Blakeman
I'm very disappointed with our experience today. Went for lunch for my sister's birthday, was hoping for a really easy going experience. The food was amazing, drinks were fantastic, and everything was visually pleasing. The service though, ruined our experience. Our waiter ailena, or however you spell it, took 15 minutes to do anything. Refills took forever. I asked for napkins when we got our food, didn't get them until everyone was done eating. I wanted my sister to be embarrassed with a birthday song and had to ask three times for that. I know stuff happens but I was just really bummed out. Two stars for Chelsey and the bartender(I think) who finished out our meal because our waitress disappeared. One star for the food cause it was bomb. Might return and just ask for chelsey!
Heather Xiong
The food is good, and service is always great. The 3 course meal is an excellent price! Where else can you get a loaf of fresh baked bread, salad, spaghetti and ice cream dessert for $11?
Sandra Highberg Sadowski
We waited 10 minutes before anyone came to sit us. After being sitted sat there for 20 minutes. No waitress came so we finally nab the manager to take our order. Horrible serve won’t be going back.
Justin L Gehrtz
We went to one of their restaurants in Tuckwila and it started with a 30 minute wait and from there went downhill quick. We waited another 15 minutes after we got to the table to order which was a tad annoying but we overlooked it as a busy night. After we ordered everything we waited another 20 minutes to start getting our order which was already starting to get cold. Also the kids ordered milkshakes that never showed up until we asked for a manager, the grilled cheese we ordered was made with a Kraft single for $8.00 and my chicken parmesan was like rubber.
This was a horrific dining experience and the Old spaghetti factory has gone down hill from what I remember from years ago.
2/10 - would not suggest for anyone seeking a pleasant dining experience.
Patricia Huniu
Good food and service. Our waitress was just a little nervous. Maybe it was her 1st day. But she did a good job. �
Doreen V. Gordon
I went there last night with my daughter and her hubby! He has not been there, because his mom liked Azteca and some other place. We went there and he ordered the same thing we did, and he added broccoli with butter and mizithra cheese. He got the large portion! He liked it a lot!! We got the spaghetti with clam sauce and browned butter and mizithra. Really good, as always!!! The employees were nice as always.
Barbara Maletta
For the Spaghetti Factory to have to serve15 people at1 table and have a great attitude is awesome! The food is good and the servers were great!
Ronald Rowlett
I visit this restaurant every time Im in town. Usually sit in the bar area, but have sit in the dinning room with a date a couple of times. I have always had top notch service and amazing meals.
Shirley Della Maddalena
The atmosphere is beautiful, the food is delicious, the portion size is humongous, and the prices are reasonable.
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