Jimmy John's - Upper Arlington - Photo album

I think this place is really starting to miss the mark. Ordered delivery Sunday evening. I get a call 10 minutes later saying they have no delivery drivers. That’s totally fine because I understand staffing is tough right now, but then why not prevent customers from ordering delivery online?! Then,

Not really sure what's going on, but this location has had a lot of trouble accommodating both in-person and mobile orders lately. I've experienced many delays over the past 4-6 months, and today the door was locked and the lights were off when I showed up. An employee let me in to wait for my mobil

Ordered online, waited 45 mins and food hadn't been delivered, called and they said they cancelled my order and they didn't tell me. No email, no call, and the online tracker still said ordered received. They refunded me but who checks their credit card to see if an order went through. Send an email

Stopped at 12:07pm on Saturday. Was told by a rude worker they weren't accepting any more orders. We left and won't come back.

Ordered a sandwich at least 40 minutes before close on doordash, it continued to get delayed and I never got the sandwich. I tried calling the number provided on google and doordash and both didn’t even go through. Terrible experience

I placed an order at 12:44pm and by 2pm it still did not show out for delivery. I called the store and the lady said they were waiting on the driver and i was still 5-6 orders behind. This happens a lot at this particular store where deliveries take anywhere from 1-2 hours.

appears if you order extra items on your sub- they cut back on original items. tuna sub - hardly any tuna in the sandwich ??

They routinely take over an hour to deliver, but my order on April 6 exceeded bad customer service expectations by never even delivering it, charging me, and collecting the tip to boot. I made sure to clarify the address and building for the delivery so there could be no confusion. Per the response