We like arby roast beef sandwiches and the crinkle fries. Food is good, fast, consistent and a good value.
One of the long-time employees has the biggest smile, and is the nicest guy.
Merry Christmas
Like most places these days, just because you are a customer standing at the front counter doesn't mean there is any reason for employees to rush to the cash register to take your order. When my order was taken, they did a fine job of cooking it, assembling it, and serving it with a fair amount of friendliness which seems rare these days also. The store could use a carpet change but it was as clean as you can possibly get it.
Staff was polite and the order went through quickly. I ordered the beef n cheddar and chicken sandwich for the $7 deal. No complaints what so ever.
Also the place was very clean!
The food is consistently delicious. They offer a wide variety of unique American dishes that you won't find elsewhere. If you're looking for a change from chicken and burgers, you can try their roast beef. And if you're tired of regular fries, you might enjoy their curly fries as a tasty alternative. The desserts are also quite enjoyable. Personally, my favorite items at Arby's are either the Gyro or The Jalapeño Roast Beef Slider. Just thinking about them makes my mouth water. However, considering it's a fast food chain, the service is decent but not exceptional. The interior could benefit from more vibrant colors and decorations to liven it up, as it currently appears rather plain.
I had great service, and the food was hot and delicious. I used the drive-through
The staff was extremely friendly and courteous! I love the chicken salad sandwich that is served for a while. There was a posted sign telling how to treat the customer. There was a spirit of happiness.
Best roast beef you can get!
A lil pricey for fast food, yet one of the few fast food joints where you get enough food to fill you up...
Hadn't had Arby's in years and decided to make a pit stop. The lady at the window was extremely nice and patient with me. I ordered a lot for one person since I couldn't decide on what to eat. Decent prices and it was fantastic! Wish we had one closer to home that was this good!
Enjoyed a 1:00 pm lunch. Staff were polite. The dining area was a bit messy, but was wiped down within 30 minutes. The drive-through appears to be the main business here. Would eat there again.
The Arby in.Urbana Illinois is way better than the one on Springfield Street people are nicer they are very polite they are not rude and when we was in line even there was great clothes they still took the people like Springfield Arby's telling us they close and we've been sitting in the line of the drive-thru for 15 minutes where this one they waited on and I thank God for a nice people like that they should have more people and teach the one on Springfield how to treat customer
A little bit dated but the customer service is great. I returned several times during my 2 week stay simply because they were awesome!
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