Baskin-robbins - Vancouver - Photo album

We stopped in for a treat yesterday and the place was a mess! The employee was scrolling on her phone in the corner and did not even greet us. The sundaes we ordered were sloppy and had hardly any ice cream in them...mostly toppings. All...and I do mean ALL...of the counters were dirty with dried ic

I was in line for over 10 mins and when I got to the front to order it’s about 5:30 pm on a Sunday, the girl said they stop making milkshakes an hour prior closing which is 6pm. Ok that’s fine but atleast tell the people in line that’s been waiting. I could’ve gone somewhere else.

I came here with three toddlers for a birthday treat. We were here as soon as it opened and I was shocked how dirty it was. It was obvious the floors had not been swept or mopped and the table was filthy. Very unhygienic ugh.

Baskin-Robbins is an easy and reliable place to get ice cream, and it's awesome how they have a location in the center of the mall. I like stopping by whenever I want a cold treat and I'm in the downstairs area. The service has been pretty nice and fast, and they have all their usual flavors here.

I special ordered a cake for a child's birthday. They sold me the wrong one and said well it is the same size and will feed just as many people. When we complained we then got banned and told to go find a cake elsewhere. I would of if I thought I could of before the party, I was on my way. Major di

I went in to get a drink an hour before closing and the girl refused to make my drink because it was “too close to closing.” All she was doing was sitting on her phone on a stool so I’m not sure why she couldn’t make a drink.

The ice cream is great. The service not so much. The first time I walked away as the two kids working were sitting on the counter with their feet up on the freezer. The 2nd time the young man had no greeting, no smile and I felt he had no interest in serving me. These kids working here need trai

A large white family gets served as we are waiting in line. They all step off to the side, sit down, and begin to eat their ice cream. We walk up to the counter, make eye contact with the young white teenage male server, and he turns around towards the employees only area. I clearly see him just sit