Dunkin’ Donut’s staff at this location are always super friendly and helpful! Can’t say enough about this team. Keep doing a great job ladies and gentlemen!! It’s like night and day compared to other locations. I have been to.
My husband and I only moved to Victor in August so this was our first time going to the Dunkin here since we normally go to Starbucks in Victor. Our barista was the sweetest gem! She was friendly, chatty and made us our pumpkin cold brew (which isn’t even on the menu anymore). We also tried their bagel bites, love them!! When our drinks came out, our barista was wrote a little note on our cups, it made our day because we have been going to Starbucks for a few months but the baristas don’t even recognise us.
The food was okay, but they did put extra bacon on my dad's sandwiches. My bagel was barely toasted. The food was good though. I felt bad for the employees because I think there was only two trying to go between the drive-thru window and the inside counter and doing the food and drinks. Because of that, the service was a little slow because of them trying to do everything between the two of them.
Always kind and prompt. Asked for ice water and got a large one, which I really appreciate.
We were heading back to Canada, stopped in for some treats for the ride home and to try some new items. The woman at the counter was super friendly and patient. Offered me the seniors discount without asking and gave a few extra cinnamon bites as were nit sure of the quantity. A pleasant visit to Dunkin!
Very nice people and the order was right. They need to fix the heating and the men's room. It was only the temperature of the surface of the Sun
Was craving a Dunkin breakfast sandwich and coffee later in the afternoon. Stopped here. Coffee was readily available and the sandwich took a few minutes to prepare. It was tasty and hit the spot. Staff was kind and helpful.
EDIT: I’m not sure what changed in the past 5 months but great job on the improvement! The drivethru is quicker, employees are really sweet, and the coffee is always perfect!
Old review: Dunkin Donuts is fantastic. HOWEVER. This location is the most disorganized and slowest I’ve ever seen. I’m only 10 minutes from my work and I have to leave 30+ minutes early to ensure I’m not late if I want Dunkin. The drivethru is atrocious, you can be sitting in the same spot for 15+ minutes. Even if you go inside to walk-in pickup a mobile order it’s never ready.
Super friendly service. Our hot food orders were fresh, and were prepared quickly and were exactly what we wanted. Clean restaurant. Highly recommend stopping here for a snack or refreshing drink.
Last Saturday, I went through the drive thru and ordered a drink. I left without my credit card but my infant son was asleep in the car so I didn't want to get out to get it. I parked and tried to figure out what to do. An employee walked my credit card to my car a few minutes later. What excellent service!
An error has occurred! Please try again in a few minutes