The Staff friendly and helpful. The store is clean.
Sometimes you get awesome service and the food tastes amazing, sometimes the service sucks and so does the food. It's a hit or miss. beware of management too who tends to imply that you may be stealing or lying when you return and request items missing from your order after you get charged for them, get your order, get home and realize the items are missing, (upset, you forget the darn receipt but have the bag with ticket info yet is not enough apparently) anyway,like I said... it or miss, it all depends who is working
They changed up their look and the drive thru is a lot larger and more spacious. And yay they still have happy meals I’ve always been a fan of them since I was a child. Good value junk food for the money. Usually gets crowded at this one since it’s by the mall. Still yummy their quarter pounders are good.
The people here are friendly and fast to provide service. I tend to use the keyosk to place my order and I enjoy the rewards that come from multiple points earned. Try the app if you haven't.
First time to visit McDonald's in Victoria Tx,
Was impressed with the outside no trash,great welcome,smiling faces,curtious,order was correct and hot,perfect in presentation and taste,clean and sanitized every where you looked,enjoyed my visit,was told to visit again by staff,must see for your self,,,
Pedal Boat Prophet (Brian T. Sweeney M.D.)
+5
The manager, Jose Garcia, was the hardest-working and most considerate McDonald’s manager that have ever seen! The McDonald’s app did not send my order to the restaurant. He still gave me the food and said that he was more concerned with me. Then, I received a refund in my email. Recommend this clean McDonald’s highly!
People friendly & curtious great manager knows how to be nice & easy with employees..
The manager on duty was lovely, I wish I had gotten her name. And where as, at the Houston highway location, they get my Big Mac wrong as always, here it was perfect. Fries were fresh food was hot. Kids were Happy.
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I have been skeptical to come into McDonald’s because of TikTok and just knowing that most of the people they hire are just people who need to collect a paycheck and doesn’t really take pride in the service they provide. My husband and I have decided to come in with great hesitation but we are waiting for our truck to get new tires a couple doors down. Right when we walk in it’s very clean. We were taken care of right away and while we sat and ate we continue to hear a gentleman from behind the counter calling out orders and reminding others to make sure no orders are falling back or any food was running low. The cashier was not at post (probably cleaning) so without hesitation he is handing food out to a customer while asking how they were doing and to enjoy their meal. After taking care of that customer, he calls out to us to ask if everything was good with us as well. What made me grab my phone to give a review was when I heard him telling the staff to wash their hands as if it were on a rotation timing of some sort. I couldn’t believe it. This guy has got to be the manager or something and if not, he needs to be. I would put this guy in a supervisory training position and have him hit every McDonald’s making sure they are all ran like this one!! Very pleasant experience and not feeling scared at all of what just went into my belly. I wished I would have gotten his name but if anyone from there sees this review he was the tall bald man lol
Kids love it, not to many places in town with a playground.
Juanita has excellent customer service at the window.
Always here for a good lunch that doesn't empty my wallet
I've been stopping here for breakfast for the past few weeks and the service is fast and friendly. Even a long line moves quickly and they have never messed up my order. A top notch McDonald's!
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