This experience is a drive threw order.
I ordered menu item #1 a double steak burger with fries and a drink at exactly 11am. No cars ahead of me. At 11:02 the employee took my payment and gave me my drink order. At 11:05 my food came to the window. I did have to ask for packets of Ketchup. The empl
Service was great. There were only a few people there. The dining area was very dirty only a few tables cleaned off. The floor needed cleaned pretty bad. Looked like the shift manager came out and started cleaning after about 30 minutes of us being there. Even she said it was disgusting. The food wa
Food was delicious and the service was quick and friendly. We had to ask a few times for items we'd requested with our table's order, but the restaurant was short-staffed when we visited. Better luck next time!
The New steak and shake. No more waitresses. You now order pay and sit. They call it new and improved. I don't agree. The place was very clean. Staff was very courteous and friendly.
The staff was completely nice and worked efficiently considering how busy they was. Food was fresh and absolutely amazing. Love their shakes and all the different choices in them!!!
We really enjoyed our time eating here at Steak n’ Shake in Vincennes, IN. The food was warm, staff was friendly, and the facility was very clean. It’s located not far from our office on 632 Kimmell Road next to GameStop.
I've been here several different times & the food & service was never good. But today, the food was hot and delicious! The milk shakes are awesome!!
Wow. I really hate to give bad reviews, but here is the deal. This place used to be amazing. But ever since the pandemic, it has gone down hill quickly. The employees are rude and unfriendly, service is so slow (today we waited 23 mins in drive thru), and eating inside is no longer enjoyable. H
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