Reviews Mcdonald's

I don’t do too many reviews on Fast Food places because everyone eats here on a daily basis but the few times i do go to McDonald’s is definitely for the McTeri Burger. I LOVE this Burger-alot. DRIPPING in delicious sweet Teri Sauce and slathered in mayonnaise with onions makes it so delicious. Limited Time Only. I really wished they would make this a Hawaii Exclusive! A slice of pineapple added would be nice too. 👍 Update:3/29/2023 Had the Shamrock ☘️ Shake. It was ok. Same as I remember. Minty, Thick which was good. Just wished they could at least put a cherry on top. A whole cherry too, not half but there was none at all so that was a complete bummer. If your going to offer a limited item that comes once a year, it needs to be better than shakes that are already out there on a regular basis, or ones you can make at home. Especially with the heavy hitter fast food joints that are coming to the islands soon, its time to improve, not take away from long time menu offerings. Just my opinion. I do however, love their fried apple pies, its been on the menu forever and the only time I’ve ever stopped eating them was when they had changed to baked ones. To my great relief, they made the decision to switch back and now I buy one everytime we stop by there. Update: 4/20/2023 I still wasn’t feeling well today so the husband picked up McDonald’s for the family for dinner tonight. He had his regular order - Double Quarter Pounder with Cheese, Large Fries & Large Sprite. He got my mom the Chicken Sandwich and I got a Plain Cheese burger Happy Meal with double fries, fruit punch and a frozen coke. I gave him all my fries since I wasn’t feeling well. I wanted drink the frozen coke though. Really hit the spot. And was I was really happy after my Happy Meal Toy was the one I wanted: The Masked Singer “The Prince” Frog 🐸!! Yay! Woo- Hoo! 🥳 Updated:07/05/2023 Its been awhile since I had breakfast here. Its not my favorite but my mom paid so no complaints about freebies. Lol 😂 Hotcakes with sausage is my regular breakfast item if I’m stuck having breakfast there. Nothing special. Same taste as back in the 80’s, of course I got their fried apple pie. Still a classic 🩷 Updated: 07/10/2023 My Husband picked us up dinner here tonight. Since last month, I really wanted to try the Grimace Birthday Meal because of the Grimace Shake and was finally able to try it today. In order to get the Shake you must order it as a meal. There are two Grimace meals available: #1 version is Big Mac, your choice of size fries and a grimace shake,medium or Large #2 version is 10 pcs. Chicken Nuggets, your choice of size fries and a grimace shake,medium or Large. We ordered both. By the way I ordered this online because I usually customize things like the Big Mac and it’s easier because the intercom at the drive thru sometimes is garbled, slo poke people 😴 and sometimes language barriers makes it difficult so I would highly suggest you doing this. The Big Mac tasted terrible plus it didn’t help they forgot the cheese. Flavorless and dry. The Chicken Nuggets were seriously undercooked, I was so mad I threw it in the fridge. The next day, I had to microwave it for TWO minutes PLUS throw them in the toaster oven to get crispy!!! They also COMPLETELY forgot the two apple pies too!! Feeling very frustrated, I gave all my fries to my husband. Didn’t eat one. The ONLY thing that saved this disaster of a meal was the Grimace Shake. I personally loved it. It was a Berry taste. They mixed it well too thank goodness or I would’ve gone bananas. I called them to make a complaint so we will see if they make good on their mistake.* * my husband went back to pick up the missing apple pies. They corrected the mistake and made everything right again. Thanks to the management for treating the customers fair. Went home very satisfied. Aloha!

Changing my review bc of how the manager handled the situation & we spoke on the phone following up. The manager is super sweet and was concerned about how this lady was acting to me and my kids. The manager and employees are the reason I’ll be coming back. Always super friendly. The security guard there today on 10/6 at 12:00pm needs to be fired. I was sitting in my car, ordering food for myself and my kids. My husband hopped out of the car to run into another store as myself and my kids waited in the car for our mobile order to be ready. The security guard VERY aggressively and intensively stared into my vehicle from her chair on the side walk for an exceptionally long period of time, to the point where my kids were asking if she was going to hurt us. I told them no and to just ignore her, maybe she’s having a bad day. Then, she got up and very rudely yelled at us that we need to leave because this is for customers only. I responded that we are customers, and once again, she responded aggressively very loudly telling me that I took should have told her that. I’m sorry but I don’t feel the need to announce to every bulky woman sitting on the side walk in a safety vest that I’m making a mobile order. If she was concerned we were parking there and not customers, she needs to find a nicer more professional way to say that without making CUSTOMERS feel threatened simply for using the mobile order app. I did inform the manager who was very nice and apologetic. But the security guard today needs to be fired or re trained. I’m sure there’s bigger issues for her to worry about than a mom and 4 kids in a minivan placing a mobile order. I have NEVER experienced anything like that and hope that this poor lady is able to recover from whatever is making this lady so aggressive & hostile.

Great food, but bad service. Went to order at the counter and the employee totally ignored me. Had to order at the kiosk. Person took the order of the person next to me.

Rarely have any issues with this location. Drive thru line can get long but still moves along smoothly. When the line is long, I place my order on the app and just tell them my code when I get to the speaker. When the line isn't long, I still order on the app. Employees are good about making sure your order is correct before handing it to you.

Mc D's is always good. The drive thru worker was tired having a bad day . Haleiw McDonald's is more expensive then Waikiki McDonald's.

They’ve got the McRib! But they don’t have a washroom for the public. Very busy location right across the street from the Ilikai Hotel.

Nothing majorly bad, just annoyances like the syrup for the pancakes or sauce for chicken nuggets missing or a hash brown short, asking for bacon but not getting bacon. So the staff could make a little more effort in making sure the orders are correct and those loose items like sauces and syrup are all there. When going through the drive-through, especially for breakfast, I don't want to hold up what is already a long line of people trying to grab food on the way to school/work etc because I need to double check my order. So out of the courtesy of the customers behind me, I dont and hope for the best. Ultimately, though, I shouldn't have to check. Mistakes happen, and I understand that. These small issues I've found are, unfortunately, very frequent. Again, nothing major, just annoying. I definitely recommend the apple fritter and the tropical mango smoothy.