El Pollo Loco - Washington - Photo album

8-08-21 HORRIBLE ★ ★ WORST El Polo Loco I’ve ever been. 🤢The chicken was over grilled, dry and tasteless. The grilled master was kinda rude. I ordered a whole chicken and asked to do not cut it. He refused, without giving any explanation, said they had to cut it 😲 Half of the salsa they gave me

This location near jack in the box is almost always closed when I come here and I’m a weekly customer I’m disappointed over and over again by the employees and management at this location they close early and never open its 7:24 pm and they are closed just like the day before. The employees seam lik

I ordered the 8 piece meal for pickup and was super excited. It said it came with chicken, chips and salsa, and two sides. The 8 pieces included two dried up wings with no meat, six other pieces but extremely dry. The chips were good but three tiny salsa, so it should say salsa for three chips. Supe

Seriously the rudest customer service I have ever received. We placed an online order directly through their website for 7pm. Their online hours say they are open until 9:30pm. When we got there (at 7pm) they were closing (2 hours early??) and said if they got the order after they started closing

El Pollo has always been one of my favorites of all time but not all locations are alike. This one is better than most places that I’ve been to and luckily it’s super closed to my house so I come here a lot. I simply love their chicken, never get tired of it. The quality of it has always been great,

Excellent. In a world of lukewarm fake food, El Pollo serves hot, delicious chicken. The restaurant was clean and the decor was nice. The staff friendly and the service was fast. Parking was easy and it's close to a freeway on/off ramp.

Went there for lunch 3 people working busy doing take out and drive through ignoring the people in the restaurant. He ignored us and kept placing his fingers in the air counting to 3. So after 20 min (and we weren't the first in line) we left. He still never acknowledged people were in the store.

Frustrating experience. We are from out of town and ordered for pick up off of the website thinking we could eat inside. We get there and the dining room is closed. We went through the drive thru and got out order but there were no plates, napkins, etc. Please make it clear when ordering that the di