Baskin-robbins - Waterford - Photo album

I ordered a cake online 2 days ago. Paid $77 for it. Pick up time was set for 3:30 on 5/31. Showed up to pick up and the store was closed at 3pm! Not one call from the store about moving my pick up time or anything. Very inconsiderate and rude. Pick up the phone and call the customer to let them kno

Ordered my wife her favorite cake for her birthday through the online order system. I called and spoke with someone on the phone and they had no clue about the cake. They asked if I could call back a little later and they would give me an update when the cake lady got there. I called 8 times and c

Asked for a mocha cappuccino blast instead got a chocolate milkshake. Also got a scoop of butter pecan icecream, that had chunks of thick icecream(kind of gooey textured). The girl insisted the drink was made correctly. She said the blast is only chocolate icecream and mocha added. Unless I wanted t

If I could give this less than 1 star I would. Danielle is a terrible employee and was RUDE to my husband. I called to see what the issue was and she continued to talk over me and told me that she had never received an online order in all of the years she had worked and scoffed at us for doing so. T

This particular store and employees have no common decency. I came to pick up my daughter's birthday cake, which I had ordered and paid for, and it wasn't there. No one had made it and there was nothing they could do to replace it. No other cakes, no excuse, no calling around to other stores, no r

had no idea what flavors I was asking for - asked for 6 different kinds and they didn’t have any of them. She then told me they had a kind and then when i got to the window “someone marked the slots wrong and they actually don’t have what i ordered” When we finally were irritated and asked for wha

This is my favorite Dunkin around. There service is fast, coffee piping hot . Economical pricing, great donuts too.

I went in with my 4 year old son and my bf for some ice cream. I ordered the new milkshake sundae advertised all over the walls.. the lady didn't even try she told me "i can't even make that" with a laugh. She proceeded to grab the other woman working and she didn't know how to make it as well. Afte