So I go Ive been going to this Dunkin’ Donuts since I moved to this location . And every day I order the same thing . Honestly they got new employees and my coffee is trash . Like I need cinnamon sugar on my cold foam it makes or breaks the coffee , I’m paying for it so it shouldn’t be a problem .
Their service is going so down . Make sure you check your order before you get out of the store . It's been 3 times in the row i was missing something in my order.
Absolutely TERRIBLE experience ! The manager and general manager are rude as well as the employees ! Very poor customer service ! Not once have I went here and got the correct order ! I called as an upset customer and because the manager and general manager are long time friends there will be no rep
The staff here were very patient and accommodating when I made a mistake in my order. I forgot one item and since you can only use the drive-thru that's a problem. The girl at the window said it was no problem and they quickly made my order without holding up the line. Also, very friendly and respec
Not my first time in this DD never had a problem, but today I had the worst experience, I ordered in the app all the time never had an issues before. The girl working in drive Thru (skinny,short, piercing on eyebrow & brown hair)was extremely rude and disrespectful. I ordered a hot macchiato and sh
Never get my order right and the manager is always screaming at her employees. So unprofessional
And that one star is only because it won't let me leave a 1/2 star.
This Dunkin Donuts branch usually has very slow service, especially in the drive through inside is slow too, where customers are ignored, and often the service comes with a bad attitude. I know this, which is why I rarely go there, but today it was logistically the best choice, vut their negatives
Service was so slow, I watched 4 cars pull away from the drive thru line because of how long it was taking. The sandwich person threw my food across the room and nobody gave it to me until maybe 3 minutes later. Manager watched this all happen. Pretty disappointing.
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