Chipotle Mexican Grill - Waukegan - Photo album

I used to always go here like it was one of my favorites spots but just recently I found a roach on my food it was stuck on the cheese just disgusting I will post the picture in the comments. Definitely looks like a baby roach.

Customer service was terrible last night. The young female was terrible. No greeting, no smile, no welcome nothing and she had a little nasty attitude problem and clearly doesn’t like her job and she wears her emotions on her sleeve. I smiled and said hello never said anything back not one word so

Went in Sunday evening 5/22 around 730pm and the store was not busy. The guys that prepared my bowl and my burrito were great. Checking out with Fatima at the register was terrible. She had a negative demeanor towards customers. My burrito was big and she told the guy preparing it to leave the butt

Everytime I come here I feel like the staff is very unfriendly. I had ordered a large guac side with large chips, was charged for it but was given a small guac. I asked if I paid for the large, she asked for my receipt which I gave to her, then she said nothing and took the guac out of my hands and

So much for craving “chipotle”. What kind of a horrific establishment is this. Workers look miserable and food is AWFUL. Greeted with attitude and faces of disgust. Not a welcoming environment. Their food is extremely salty, fatty, and not tasty whatsoever. Good luck on asking for more meat. You’ll

Dirty stations, old an burnt food,Dirty drink stations, dirty tables. Dirty restrooms, the manager had no control either. Kept telling everyone to clean stations. After coming from office. I looked and did not order, was terrified of food poisoning. Very probable this evening. Needs an inspection

Horrible service. This is the third time i place an online order and they mess it up. This time it was extremely messed up. Theres barely anything inside the bowl. I ordered double chicken and barely got a single portion if not leas. I would not recommend placing your online order here. All you woul

Horrible service today… Fountain Square Waukegan location… it would help if customer service actually had a phone number for us to call and report this… The girl if you want to call her that at the register, has no business being there…. — 20