Yene FAMILY
I used to always go here like it was one of my favorites spots but just recently I found a roach on my food it was stuck on the cheese just disgusting I will post the picture in the comments. Definitely looks like a baby roach.
Brad Hill
Customer service was terrible last night. The young female was terrible. No greeting, no smile, no welcome nothing and she had a little nasty attitude problem and clearly doesn’t like her job and she wears her emotions on her sleeve.
I smiled and said hello never said anything back not one word so I just looked at the menu to see what I would order and there you go bam💥 she was too busy cleaning and doing her other duties and responsibilities besides taking care of the line she had growing….5-10 min later she decided to do her job never again will I go there better food else where anyways. If I was her boss I’d fire her on the spot!
Ivan Jim
Went in Sunday evening 5/22 around 730pm and the store was not busy. The guys that prepared my bowl and my burrito were great.
Checking out with Fatima at the register was terrible. She had a negative demeanor towards customers. My burrito was big and she told the guy preparing it to leave the butt of the burrito out/unwrapped. I asked her to get me a extra tinfoil sheet please and she rolled her eyes at me. I didn’t ask her to wrap it….why would you hand someone their food semi wrapped?
Shelly (bruhhitssmichellee)
Everytime I come here I feel like the staff is very unfriendly. I had ordered a large guac side with large chips, was charged for it but was given a small guac. I asked if I paid for the large, she asked for my receipt which I gave to her, then she said nothing and took the guac out of my hands and threw it in the trash. If your just going to waste it why wouldn’t they have just let me keep the darn guac? Stayed polite the entire time even though she was very rude, when I said have a great evening & thank you she ignored me also.
Jennifer Ghazala
So much for craving “chipotle”. What kind of a horrific establishment is this. Workers look miserable and food is AWFUL. Greeted with attitude and faces of disgust. Not a welcoming environment. Their food is extremely salty, fatty, and not tasty whatsoever. Good luck on asking for more meat. You’ll get an ugly glare or get ignored. Seems like everyone needs to be retrained on how to use proper measuring. It’s not rocket science. Oh and how could I forget chewing on a whole piece of avocado skin and almost choking on it. This place needs to fire everyone or shut down. Do not waste your time or money here.
Lisa K
Dirty stations, old an burnt food,Dirty drink stations, dirty tables. Dirty restrooms, the manager had no control either. Kept telling everyone to clean stations. After coming from office. I looked and did not order, was terrified of food poisoning. Very probable this evening. Needs an inspection BADLY.
Ahmed Ali
Horrible service. This is the third time i place an online order and they mess it up. This time it was extremely messed up. Theres barely anything inside the bowl. I ordered double chicken and barely got a single portion if not leas. I would not recommend placing your online order here. All you would get is disappointment.
Michelle Gomez
Horrible service today… Fountain Square Waukegan location… it would help if customer service actually had a phone number for us to call and report this… The girl if you want to call her that at the register, has no business being there…. — 20
Lisl Kate
Had a bug in my food right when I opened my burrito bowl. Showed it to the cashier and he asks me "ugh do you want us to make you an new one?" Wtf? Am I suppose to eat the one with the bug?!?!
John Meade
This is my favorite Chipotle. Everything tastes good all the time, they don't over salt the guac like some of the other Chipotles in the area. Great people. Love it!
Antwan Wade
My favorite spot to eat and relax with my family
Buddy Jag
The worst service. When you are out of chicken tell people. Don't make them wait. While you clean the grill. If I could give 0 rating I would. And it's not like the guy was not looking right at me. There where two people in the place. 3 in the afternoon. Awful service
Drew Jacobs
Better than sex and cheaper as well, best food this side of Texas
Ruben Santoyo
They are stingy with there condiments, very little of everything, not worth $7
Marlymarl Bryant
The good is great but recently they've been stingy with the portions of steak/beef/chicken
James Evans
$ 8.19 for one scoop of Steak in a burrito bowl.. and It was not not even full... asked for Both types of rice and both type of beans... Let me tell you VERY SKIMPY !!!!! I thought the owner of the franchise was behind the counter making everything So Small so he could pay for his luxurious lifestyle.... I feel that I have been JIPPED BIG TIME !!! At all cost avoid this Chipotle and go somewhere else. WILL NOT COME BACK !!! Waukegan has an All You Can eat Mexican Buffet on Green bay Rd. Better Bang for the Buck !! Totally Disappointed with Chipotle Foutain Square !!!!!
Maritza Rodriguez-Brown
They've been too stingy with their portions. Can't wait to go back to the one in a Virginia Beach. It has better portions and fresher ingredients.
Alan D Perley
THE best Chipotle in the area. Always polite and efficient service at the lunch hour. Thank you!
Cinthia Aranda
Fajitas quemadas y pollo por igual..... Y el pollo que mado save a agrio
Pawn Rios
Carnitas bowl = ecstatic taste buds!
German Carcamo
Es muy bueno
Ines Chavez
Burrito is delicious
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