Kristen Butterfield
We waited over 45 mintues for a table and the place was not busy. I understand places are under staffed but the people seated had food. When they went to seat us the table was dirty. Once we sat down we waited a good 10 mintues to even place our order and another 40 mintues to even get biscuits and salad. I hate to give it 1 star because the waiter was very attentive and he did try to be accommodating to us. I will never step foot back into this location again. We got there a little after 5 and left at 7:25 and had a 6 year old with us..which did not go well.
Keesha Jones Harris
1st time visiting this location. The food was fresh and hot. The server new the menu and all the deals. Wasn't along wait time. Once we arrived we were sitted. We were greeted by several managers to make sure the everything was good with our food and service. Enjoyed my meal and the service. For that I give them 5 🌟
Luis Equila
Red Lobster is one of our favorites in general but this location unsatisfactory! Our server was not friendly, the drink had a gnat in it and after it was returned (without replacement) it was still on the bill. The food came out wrong and an order was forgotten (never put in the system). We will not be returning to Red Lobster thanks to this horrible experience.
Tara Hickey
I don’t understand why this place has so many bad reviews. Our meal was delicious and hot. You forget how good the biscuits are when you haven’t had them in so long. Our service was top notch. Not only was our waitress polite and efficient. She was training. And doing a fantastic job. Shout out to Nikki. Absolutely PHENOMENAL!! A true asset to this location. Checked on us multiple times, kept our drinks full and overall very welcoming and accommodating. The young gentleman she was training is in perfect hands! The manager was also walking around and checked on us twice to make sure everything was good. The hostess greeted us with a smile and warm welcome. We will be back. Was the perfect low key birthday lunch! Thank you.
Jerrie Ceplina
I honestly hate doing this because I’ve never left a bad review before, but ordering today has been a nightmare. We placed a to-go order online at 3:45 pm and received an email saying it would be ready at 4:30. We arrive at 4:30 and the order is not ready - they say they are inundated because of Mother’s Day. They say it will be another hour. We go home, wait another hour and call, they say another 30 to 60 minutes. We drive back at 6:18 and are told it’s going to be another 15 to 20 minutes. It’s now 7 pm - a full THREE HOURS after we ordered and we’re waiting at the to-go station and a manager asked us for the last name on the order. He brings up the order and we head out. We check in the car and it’s missing an entree so we had to go back in and wait while the food we did receive got cold. I understand it’s a holiday and things can be hectic, but this was egregious. We specifically ordered well ahead of the dinner hour and they still failed at every turn. Maybe the franchise owners need to compensate their staff better or find new management. It feels embarrassing for them to be this inefficient and have this poor of service. I hate putting negative words out into this world, but this was a garbage experience and I would encourage anyone who wants to order from here to look at other options if you want to avoid stress. Dinner should be fun. This was not fun.
Donna Kraft
We enjoyed our lunch. At first we were a little upset with the service. But then the manager and Waitress Both said they were Sorry for the delay of one of our dinners. Over All I'd recommend to go to Red lobster. We left satisfied and Happy. Thank You Red Lobster. Everyone Have A Safe And Blessed Life Amen
Dorothy Poe
Excellent!!! Food is still delicious! Waitress is so attentive!! I ordered the grilled salmon. What can I say?? I have never had Salmon that delicious, I
mean so moist and grilled to perfection. This Red Lobster on Mayfair Rd. Still has the ambience. God willing 🙏 I will be back. I really
missed the food and welcoming. I pray that this eating establishment do not have to close again.
R G
Not the worst, but definitely don't recommend. I just don't like it when your menu, your arms, etc stick to the table. Food was somewhat okay, baked potato wasn't done, lobster tail over cooked, my wife liked her pasta. Also the bathroom wasn't very clean.
Waitress was very pleasant tho.
That's the 3 stars.
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