Review Mcdonald's - Wauwatosa

Onedayatatime

Went here again and they didn’t give me the ranch sauce. And one of my chicken deluxe was made with a mcchicken patty so basically an up charged mcchicken. It hardly had Mayo I waited in the drive thru for about 20 min they had one of the ordering lanes blocked off. I only received half of my happy meal. No apples or milk. The chicken nuggets looked like someone chewed a piece off and spit it back out . I didn’t have time to go through the ten car line again. I tried to call the restaurant on two occasions and no one answered. I didn’t receive not one but two items and these people think they deserve $15/hr?!

Shellyloveslife T

Very rude staff probably mad because of the lack and skills of service they can only work at McDonald’s. Lady arguing taking about she put 2 fries in and the food tasted dried and burnt lady got sassy on the speaker when I asked about something missing on my order. It is gonna be worth me driving further out to Menomonee falls to get this service I might as well went to 12th street with the horrible service I got from here it’s called if your that miserable get you a better career don’t take it out on the customers smh

Bob Klement

I would never step foot in this restaurant again. My mother in law is wheelchair bound and and had an emergency that required rapid access to the bathroom. There is NO handy capped button to open each door. On side of the entry, both doors were locked making it even harder to get her inside. When I questioned the so called "manager" about the problem she had a very negative attitude and walked away. I immediately called the corporate office and explained the problem and the "manager" began to insult me and tried to get the staff to back her up. One of the male employees started yelling at me from across the restaurant and then turned it very racial all while I was on the phone with the corporate office and they could hear what the two employees were saying. Corporate marked the time stamp on the video to open their investigation.

Random_littlelad

Good comfort food for when I’m craving it, but every single time they manage to forget something. They ALWAYS forget my sauce which is irritating as heck. Please tell you employees to remember everything

Leo Lee

Went there tonight. 15 minutes before close according to Google maps at 11 pm. Sat at the drive thru speaker for a minute and no response. Couple of cars pulled up behind us so I decide to pull to the second window. The lady at the window unlocks the drive thru window and lock bar then opens the window, tells us she didn't answer because she done and closes window and puts up window lock bar... 11 pm means workers go home not closing time lol

South Side Escape Rooms

Ordered quarter pounder with cheese meal. At register, I asked for packs of ketchup. Was told they are out of ketchup. I then asked if they could put extra ketchup on the quarter pounder. They opened the window and handed over 32 ketchup pack by hand, even though they still had my bag of food. Pulled away, opened my burger to find a cheese burger sitting on a quarter pounder bun. If this restaurant was not named McDonald’s, it would be closed. Poorly run businesses like this end up getting people sick by allowing carelessness to continue unchecked

Julie Petershack

Absolutely terrible service, no strawberry shakes apparently at that location or chocolate. I had to ask the lady if that’s what you wanna call her, taking my order what shakes do you sell here and apparently they only sell vanilla shakes at this location. Bad customer service. lobby is not open for whatever reason, i will not be going to this McDonald’s ever again

Lisa Lisa

Worst service. Orders are always wrong. Like literally will hand you someone else's order out of the drive thru window. You'll sit at the drive thru forever also. The workers turn their headphones off.

Tara Musil

Terrible! I’ve already complained to corporate but clearly the manager doesn’t get it. How is it that the specialty coffee drink is always down for cleaning at 6am? Lazy ass workers!

Rachel Block

This place is absolute trash! Second time in a row coming here and sitting at the drive thru speaker for 10 minutes with noone taking my order!!! And im STILL waiting for my supposed GC from the last time! Corporate, you are nothing but crap too! This is the reason i always say no to coming here!

Diana Butcher

This place sucks. Order was wrong. Bathrooms are a mess. Terrible!!

Uliseo Asuncion

This place got no ketsup, ask you to pay for mayo, personnel keeps yakking with customers, service is slow, people are rude especially the manager. If you can avoid this place, try to.

Carrie A Feiker

Still sitting in the drive-through after 20 minutes waiting for our food. Not only that but the staff was incredibly rude, including the manager, who refused to help rectify a situation, saying she was too busy to do anything. Now, we will be one child without a meal. (Don't worry, I'll share mine with them.) We just want to get on with our day and get the heck out of here.

Holly Machi

By far the worst McDonald's ever. The slowest service and horrible customer service. I never leave reviews like this but I feel the owner needs to know.

Dorothy Musse

They are very unorganized, like it better when Todd worked there. Takes forever to get waited on!

Donna Jennings

Employees screaming and yelling at each other. Swearing, using the F word. I was afraid for my life and no one was stopping it from going on. I'll be calling the home office on Wednesday.

Dan Jensen

Horrible service, will avoid this place. Rude and slow.

Yvonne Tison Bennett

Not good! Drive thru line to the street. Staff is not very efficient and because it took too long from order to pick-up, my egg mcmuffin was cold.

Heather Niebuhr

Someone needs to be hired to keep track of the late shift, trapped in the drive through for 20 min. Terrible.

Jessica Jones

The shake machine is down on St. Patty's Day?! Then no one answers the phone when I call to talk to a manager. Ugh.