Christopher Giddens
The driver was nice, but have your oven ready to heat the pizza up. It will be delivered cold. Might save some money by just getting a Papa Murphy's since you have to bake it again anyway. Steer clear of this joint.
Matthew Delisle
Pizza arrived cold and destroyed. I requested normal delivery and they left it outside without knocking. Why are you even open on Easter if your employees aren't going to do their job?
Cindy Montano
Had a very large order needed at short notice. They did an awesome job; were helpful, got the order right, delivered on time and the pizza was delicious. So huge success. Thank you!
Joshua Aultman (Jay)
Would be zero stars if possible.
Driver wouldn't deliver upstairs at my apartment building. I didn't get the order.
My order went out for delivery then got marked complete but no one ever actually came. Again I didn't get my order.
Both times I called and was on hold for long wait times (14minutes and 12 minutes)
Dylan Hanosn
We showed up 10 minutes before they closed at almost 1 after a concert while they were cleaning up to close and they made us one of the best pizzas I’ve ever had
Johnna Headson
Worst customer service ever! A one star review is too much. I placed an online order and shortly after, it was cancelled. It said to call the store. I called and was told their oven was having problems. I find, I get that. I then asked what happens to the rewards points I redeemed. The person on the phone says "what about em? " Guess that wasn't clear so I ask again how I get them back. He puts me on hold, then hangs up on me. I call the store 2 more times and they keep hanging up on me. Great customer service I'd say....
Melanie Facinger
This is the worst domino’s I have ever ordered from, I’ve consistently had nothing but problems from them. I ordered pizza a few weeks ago and it took over 1.5 hrs for it to be delivered and it arrived cold. Now tonight I tried it again because I generally like domino’s food, I just hate this store near my house. I placed my order online like always no biggie less then 5 min later I get an email saying my order has been canceled. That’s weird so I called the store to see what’s wrong. I got transferred to a calling center who then said they would transfer me to the store. I stayed on hold for almost 10 min for the store to hang up on me. I called back again same thing but this time the store hung up on me after 5 mins of being on hold. This store has the worst customer service, the lowest regard for their product and is a disgrace to the domino’s chain. I have worked in the service industry for many years so I often try to give people lots of chances because I know we all have off nights. But unfortunately this dominos always has an off night and they are consistently letting me down.
Hannah Hiro
I work at dominos and yes things get messed up but here's the reasons things happen
1) if you are on the phone for a very long time, it's probably because we have 30+ orders to make and we have 4 people working inside and there is no one to answer the phone. if there was a mistake, come to the location, it will get done quicker
2) if delivery is delayed, it's because we don't have many delivery drivers working, carryout and carside will always get your pizza quicker.
3) if you order 15+ pizzas on a busy weekend night and it isn't a timed order, 7/10 we will cancel the order. It's inconsiderate for the workers who are already working super hard on 30+ orders that are already late, we simply cannot do that. please make it a timed order, and timed orders are typically priority.
4) if you order pizza from 4-7 on a Friday or Sunday, it's gonna take a while. those are our busiest nights. put in a timed order or order earlier
5) if a staff member is rude to you it's either a- we're all tired and overworked, b- you were rude as well or c- it's a teenage boy who barely even shows up so we're just glad he's there. but please let us know that.
6) TIP YOUR DELIVERY DRIVERS
Stephanie Hafez
Careless staff. Found a piece of a pig on my cheeseless veggie pizza.
Ryan Sullivan
I ordered or tried to order from this location tonight (8/2/18) at 11PM. My order went through #148544. I was quoted 32-40 mins til delivery. No food was ever delivered. I tried to call the store multiple times and my calls went ignored. I will be sure to get in touch with corp. office about this as well as the BBB. Oh and I will also be ordering from Toppers or Pizza hut from now on.
Hesham Hafez
Literally the worst branch ever. Screwed up my wife's pizza twice and the second time was probably on purpose.
Cassandra Klein
My family just ordered Domino's for dinner tonight and the first bite myself, and my mother took from the pizza, we noticed that the dough was not fully cooked. We had to put it in our oven to cook it more. We called to notify the store and instead of an apology we got berated and hung up on. Absolutely the WORST customer service ever. We live less then a mile from this location and we will travel elsewhere for our pizza.
Carrie A Feiker
We always order from Dominos, and tonight was no different. Except the delivery driver came with the wrong order. He then said he was going right back to the store and would be back within the "normal delivery time", and that I wouldn't have to pay for the order. An hour later he still hadn't come back. I called the store and it sounded like they hadn't even remade my order and didn't seem to know who/where the delivery driver was. I said if the order was out for delivery they could deliver it, but I wasn't going to bother waiting any longer for them to make another and to just cancel the order then. As of right now, my bank account is about $20 less than it should be. I sincerely hope that will be fully refunded, seeing as my son and I are still sitting here pizzaless at 9:45pm. I understand mistakes happen, but what a disappointment!
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