The manager and the cashier were amazing. The cook however was clearly on something. He didn't cook part of my meal, burnt what he did cook, and made EVERY SINGLE ITEM incorrectly. Things that were supposed to be on it were missing, things I asked off were there, and I cannot stress enough the fact
Can assure you they will mess your order up at least once and the business can't even update there hours. Wouldn't be a big deal if I didn't live 45 minutes away only to show up to a closed store. I would recommend almost any other steak and shake before this one.
I love this place! They will make you any menu item the have the inventory for even if it’s not on the menu! Custom burger? No problem! Always taste great and staff never complains about the request. Thanks y’all
Good burgers as always. Order is always right and food is warm and fresh. Very timely service and very clean dining area.
Staff was excellent. They were courteous and friendly. They went out of their way to make sure we had our order correct. They even went next door to get us coffee which they didn't have on hand.
Honestly it's one of the top 3 great places to get a burger in my personal opinion
Went to Steak 'n Shake 1271273 and not only did they ring up our order wrong, then were extremely unprofessional and didn't do anything right to satisfy us. After the confrontation, they were excessively polite to us and had everything we asked for after that.
Very good food!! I ate inside for the first time in a long time, due to Covid!! I went around 3pm. There were only 4 other customers there. We were all self distancing. I felt very safe. The employees were very nice. They got the order right and got it out very quickly. Can't wait to go back.
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