Chocolate Factory - West Bend - Photo album

Me and my 13 year old son, visited this restaurant on Saturday, April 23rd, 2022, about 2 p.m. for lunch, the weather was excellent that day, 78 degrees, so we thought we'd try out this great ice cream shoppe and restaurant. When we arrived, there was a beautiful outdoor dining patio with light's, w

Ice cream was fantastic. We didn’t eat here today but we have countless times in the past. Everything has always been amazing

Great subs and I love the ice cream! The restaurant was clean and tables were washed after each use. Staff is always friendly. They have some great art work displayed from the kids at Decorah Elementary school. Stop by and check them out. Great food, ice cream and a friendly staff!

Teeny bopper literally stood over us as he kicked us out at 9pm mid eating our food. It was cold and windy but he didn't give a care at all. Laughed at us from the inside. I've never been treated like that before, ever. While their food is delicious, I'm not sure I'll go back. UPDATE: The ow

Subs are always good and fill me up. It is also usually pretty clean inside and they have great service and ice cream.

Everyone was very polite and super nice. They were very good at sanitation and had selective separated seating inside which was good and outside seating as well. The warm sub sandwiches were delicious, I was so happy since they had chipotle mayo too. They were also super awesome in letting me get a

Their hot chocolate is scalding water with powder, so don't come here if you're looking for a good hot chocolate. Three teenagers behind the counter were more preoccupied with talking to each other and their friends who came to visit than attending to a line of customers. Ice cream was nothing memor

Food was good, but wow the staff was just rude. The one woman working was the exception she took time to say hello to our 2 boys and was patient and helped us thru the ordering process. She seemed like a 1 woman show and everyone else was just pointless. Wish I would of got her name, she saved the t