If I could give there beds and pillows a higher rating I would. I don't normally sleep well when going abroad however they did warn us on the signs In the room there maybe noise, I didn't hear a thing got such a good night sleep. Unlike most hotels this has its own fridge great for my dad which was a diabetic. There were 3 rooms we booked as 6 in total were booked it would of been nice if we had a room over looking the beautiful city instead of a car park. We weren't in the room that much but would of been nice. There was an issue with parking however that had been resolved as their system went down. Overall very clean hotel and has free glasses of wine tasting in the afternoon. Please check for times as may have changed. They also offer free coffee in the morning and snacks that are near the reception which is a nice touch.
Overall would stay here again as West Hollywood has alot to offer nearby and if you are taking a car has its own valet parking at a charge.
For those coming from the UK please bare in mind resort fees and parking fees. Resort was $30 dollars plus tax and valet parking was $60 plus tax. This wasn't included in my package holiday and is an extra. Just for those on a budget may come as a nasty surprise.
Very fun and happening hotel if you're visiting the area. The lobby is true to the Hollywood atmosphere. Rooftop pool and bar have beautiful views and great service. My room was clean and could see sunset Blvd right outside. It is a noisy area so keep that in mind but it's not too bad. Food was good at the hotel as well - particularly breakfast.
Loved our room, very spacious and open. We enjoyed the rooftop pool and had such an awesome time, however, our last night they’re the pool was closed for a private event and hotel. Guess were not allowed up. This was a big bummer for us because we had planned our day around going to the hotel pool but signs were not put up until around 5 PM. My suggestion for the hotel is to plan ahead and communicate accordingly.
We had our car with us, and the valet was incredibly kind and efficient. This is a perfect location as you are really close to everything important in LA! We will be back
Our 2nd but not last stay at The Andaz. Great rooms very spacious and clean, incredible views we stayed strip side. Pool was amazing, restaurant was great. All the staff were so helpful, shout out to Dan who made our stay superb.
Great hotel. Well placed on Sunset. The staff are friendly, polite and efficient...the rooms are in good order, bathroom was well equipped and nice shower with really nice bathing accessories (shower gel, shampoo and body lotion). Will definitely stay again
Good sized rooms, nicely appointed hotel with fun history. Very considerate staff overall. Great pool and pool bar, but Hyatt really needs to stop overcrowding the rooftop pool with Resort Passes. Must be a corporate decision. Shoutout to Adrian who went the extra mile and made our stay wonderful despite our issues finding space at the pool.
Very well located on Sunset Boulevard, West Hollywood, this hotel offers an amazing view from its rooftop, a pool, spacious rooms, a nice selection at the food market, a cozy restaurant.
The personnel is smiling, friendly and considerate.
Special thanks to Nilaja (Front Desk) and René (Food Market/Restaurant), both nice and helpful.
I was here last summer and it was a great experience staying at Andaz West Hollywood. I got to visit Sunset Blvd for the first time and see a lot of my favorite shows advertised on the billboards. The staff was also friendly as she was open to make conversations with me. If you like hotels with artistic features then this is definitely the place to stay at.
The staff here are incredibly friendly and accomodating. Very pleased with all services. Views are awesome, rooms are good. The pool deck is definitely an experience. 5 stars!
Overall a good hotel. Good views of LA and surrounding areas. Nice rooftop (sometimes it's closed for private events though). Breakfast is good but super expensive. Don't park there. There are alternatives 2-3min away that are 1/4 of the price
Suites are large but had strong food smell from previous occupants food getting into carpet and some of the furniture is showing wear and tear as far as stains, etc. Front desk said they had no other suites to switch me to - understood that happens.
Additionally service was a tale of two stories - the folks in the cafe serving breakfast were super nice and friendly. Front desk - different story, some were nice, helpful and some others didn’t seem super interested in providing the best customer experience.
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