Baskin-robbins - West Palm Beach - Photo album

I had the Reese’s Peanut Butter Cup ice cream and it was delicious. The service however, was horrible. The girl who waited on me spoke such poor English, that she couldn’t tell me that the hot fudge heater was broken. She got someone who could explain that if they turned it on, the hot fudge would b

The drive thru has 2 entry points and you can't expect other drivers to let you get out to get back in line. After waiting for 10 minutes we were told they didn't have ANY ice cream

I love Baskin’s ice cream, but i am really not coming back to this location. Employees gave the impression that they did not want to be working there, basically i did not feel welcome.

Placed an order on DoorDash for a $20 peanut butter cup pie which was listed at the top as a popular favorite. They confirmed the order and waited until 15 minutes after the dasher arrived to pick up to cancel my order reporting they couldn’t fulfill the order. They never called me to let me know an

Ice cream is delicious... But the people working are totally careless. Hay BR maybe if you paid them a little better, they will develop awareness and pay more attention...if they're getting a nice pay like the people from "chik fil a" and they don't better their service then replace them with people

Worst customer service ever! I was there a couple months ago and a make employee didn't stop laughing at people. I told me self I would never go back. My girlfriend wanted ice cream so I said we would give this location another chance but the same guy with the same BS was there. Smiling and laughing

I've gone here 3 differnt times, on 3 different occasions. Every time I've gone. The employees would tell me that multiple flavors of ice cream ran out. Or they no longer had any more of the flavor i asked for.

This Baskin Robbins has to be the worst I have ever been to. It took 20 minutes for my husband and I to get two small milkshakes. Then after we drove away and tried them, they were disgusting. All you could taste was chunks of ice and water that tasted ever so slightly like milk. I will never go bac