Sluurpy > Restaurants in West Springfield > Wendy's

Wendy's - West Springfield - Photo album

Worst customer service ever! We placed an online order and when we pulled up they asked us to pull up to wait. We told them we would rather wait at the window because the last time we were there they forgot about us and never brought our food out (there was no one behind us) the woman gave us an att
Worst Wendy’s on the planet! Always so rude and always out of stuff. Last time they were out of cheese sauce which isn’t a big deal but this time they didn’t have fries or frostys. How does a Wendy’s run out of fries?! Never going here again, rather drive five minutes to the other one. And don’t exp
Worst customer service, I was ordering food ay the drive thru, the manager was the one taking the order he was having a really nasty attitude, that manager should not be in that position, he’s the worst. I asked him if he was having a bad day and he told me that was the way he talks, and when I got
Came in for breakfast. Had a chicken & bacon sandwich. I didn't like it for my taste my tots were cold. Staff was nice ,but saw a smidgen of drama as I came in. Won't be doing Wendy's for breakfast again.
Not sure what it is with this place. Last time we got some burgers I took a bite and it was mushy and tasted funny..threw it out window would not even let my dog eat it. Whole family feels the same. The one in Worcester is good but this place is horrible....never again.
Terrible service! Stood there for almost 10 minutes without anyone acknowledging me, was there to pick up a delivery order one girl standing there looking on her phone another girl standing towards the back of the kitchen eating in front of customers nobody's making food there's a line of people wai
Employees are great but dang this location sucks I would not go if you can avoid it. Food is 🤢 and they are usually out of something or make it wrong 😪
There were 3 cars in line was taking like 6 mins per car figure I might as well just go to a dinner. Give money that will stay in my community instead.
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