Sluurpy > Restaurants in Wheeling > Dunkin'

Dunkin' - Wheeling - Photo album

Rating 1 star was the only way google would allow me to rate this atrocious location. I lived nearby this Dunkin’ and gave it probably 5 chances purely out of convenience but every single time I was disappointed on so many levels. #1 customer service is nonexistent and wish I could just enter my ord
I thought I got lucky in the drive thru with no wait time. But it turns out all the locals stay away from this location. The latte I ordered was rancid. It was absolutely disgusting. The espresso was awful just thinking back to it I want to throw up. I also wanted to order a frozen hot chocolate but
Wrong orders. Pathetic ability to serve. Last two orders... Plain Toasted Bagel with Cream Cheese and a Medium Black Iced Tea. First visit wasn't given the cream cheese Today I was presented a hot coffee. Repeated my order again. She walked away and brought back another hot drink. Repeated my ord
Horrible -ordered thru Grub Hub. Only received part of my order, the part I did receive was wrong. Have tried calling he store 19 times with no answer. Currently waiting for the Grub Hub driver to return with hopefully the rest of my order
The 2 Hispanic girls that were working today we’re absolutely rude! They always have a bad attitude.
There are lots of factors that go into a review. While the coffee was good and my order was correct, the customer service knocked this experience to 2 stars and I feel I’m being generous. I have the Dunkin’ app and it’s on auto reload so I always have adequate money to purchase coffee. Happy Hou
This place is horrible. After 50 minutes of waiting we still hadn't received our whole order, after nudging and nudging the employees there it began to become very annoying and aggravating. The employees would ignore you if you tried to talk to them about their mess ups to fix it. They have no bread
I ordered 2 medium iced mochas with cream and sugar along with 10 munchkins. Received two vanilla iced mochas and 8 munchkins, which isn’t even an option? Lol so I paid for a wrong order. No problem, I would just say head to the Dundee location for decent service.
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