El Pollo Loco - Whittier - Photo album

My chicken is terrible looking. You can tell it's old and over cooked. Used drive thru for lunch and the team member just handed me the bag. Didn't say have a good day or anything to confirm my order was all there...receipt says David. Service is just poor. 2star is just me appreciating my drink.

The food at all El Pollo Loco locations is consistently great. The food at this location is no exception. However, there are 2 major setbacks here that take all rating stars away: 1. Prices are considerably higher, as much as $2 on some meals. 2. The employees have zero customer skills, never a

After tonight service, I decided to look at the reviews that I agree with. The females on the night crew are very rude, as we double checked our order at the counter, we didn’t see our mac & cheese. On top of our beans was rice we thought it was a mixup so we asked for the mac & cheese and pulled ou

very very bad customer service lady was already giving attitue to us when we pullednup to order our food ! was gasping like if she was tired of having us order on the top of that we didnt say anything and top of that !!! i asked for extra sald dressing and was so rude she had to bring in another emp

El POLLO LOCO IS NOW OLD SCHOOL CHICKEN WITH BIRRIA TACOS NOW. COME AND ENJOY THIS SAFE AND COVID-19 FREE SANITIZED RESTAURANT. VERY CLEAN AND THE RAZA ARE VERY FRIENDLY. GET YOUR GUACA SALSA VERDE AND PICO DE GALLO. BRING THE FAMILIA. SINCERELY JESUS BANDAS HONEST REVIEWS

Chicken is always dry and shriveled. Birria tacos are good but 2 for $10 is really high priced

The worst location that El pollo loco has, make you wait on the drive-thru almost 40 min. Because there's no chicken ready, and at the countertop inside the employees with a very bad actitud it seems That I am begging for free food bad manners they need to be trained for customer service

This place is the worst food in the world there was hair in the chicken it wasn’t Cooked rude customer service kids got sick from eating it and they throw the food like dogs!!!! All the food was horrible for the Location it’s a Shame!