Review Dunkin' - Willow Springs

Every time I come here they are very friendly but slow as a snail..then you are asked to pull around to the front to wait for something so simple as wake up wraps..then they bring out your food which looks and tastes old & hard..what a waste of time.. How hard is it to throw flour shells and premade eggs & meat into a microwave..then they burn the cheese..Really!! They need to do better especially with the money you pay for this mess, such disappointment..

So the dunkin is in speedway which gives you access to a washroom 😊 Nevertheless, there were two workers at dunkin who actually didn't make one worker. Meaning, there were two persons working at a one person speed. Moreover, the level of customer service is low and the wait time for the meal is extensive. Additionally, you can't see how they make the food and all the guy did was exchange dialoque with his colleague using profanity over the meal.

Have I be careful when ordering multiple drinks here. Come here before heading to work and always have a problem getting more than one drink. Just hope they get this problem solved.

Used to be good, but now cant get an order correct. Every time we order something is missing or we have completely different items. Ask for decaf get normal coffee, ask for a bagel get a croissant. Tried to charge me $70 for a $30 order the other day.

My drink was absolutely terrible it was like I was drinking toilet water that’s been used for 3 weeks without being flushed!!!! Don’t get me started about there food it’s like I’m eating bricks with no teeth🤦‍♂️

Been going here for about 5yrs and no issues . Today , December 12th at about 945am, a young lady not only took my credit card to the drive through register but she threw my order on top of the coffee maker and walked away . I figured that it was my order since I was the only customer there . When I got to my destination I saw that my hash browns were burnt . I will copy and past this to corporate and social media.

Unlike other nearby Dunkin's this place consistently gets it right and the drinks just taste better. I go out of my way to come here and skip other nearby Dunkin's. Keep up the great work.

Their power breakfast sandwich was so good; they ran out of the multi grain flatbread and substituted with a multi grain bagel. Yummy!!!

9 minutes in line this morning!! Time to find my new dunkin donuts.