First when we got there the man on the speaker didn't hear us so we repeated the order and the man didn't say anything for 5 minutes. We finally had to say something to get a response and he STILL didn't hear the order. Got a 10 piece nugget and only got 6 and no sauce. We will not be returning
Used to enjoy this place, until we were told the dining room was closed WHILE WE WERE STANDING AT THE COUNTER... If you're closed, put up a sign to say that. Dining room closed at 9:00 and we walked in 5 minutes earlier. An employee walked past us to get a drink at the soda machine for a drive thru
This used to be one of the better restraunts in Wilmington for service. I spent 35 minutes inside waiting for my order to be taken. Brittany should not be a Manager. Lee finally took my order. Food was fine they need a manager that can take charge and fill in where needed. It was the worst expe
Order always wrong. Fries rarely hot. Last order included a Grilled Asiago Ranch Club. Not grilled. They are consistent..!!
The Wendy's in Maineville Ohio and Wendy's in Mason near Home Depot serve great food every time I go. The Wendy's here in Wilmington Ohio lacks on food quality. Example: Chicken sandwich I could not find it on the bun. It was the size of a half dollar "REALLY GUY'S"
The other Wendy's location liste
I waited 25 minutes to order, 5 more minutes to pay, only to realize they gave me the incorrect drinks, the incorrect sized orders, and an entirely incorrect sandwich. The only thing they got right was the price of my original meal. If we are going to wait this long for food, you might as well take
Have had good and bad experiences here overall the food is almost always pretty good the biggest problem is every once in awhile you get someone making your food who can't read and literally just makes it how it comes rather than how you wanted it. It's not always the end of the world but it's almos
Called with a concern about a sandwich. A piece of egg had what looked like splatters of blood on it. Definitely NOT ketchup. Called and the worker said, “it’s probably ketchup not blood” without even seeing it and was entirely unconcerned about it.
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