Chipotle Mexican Grill - Winchester - Photo album

I absolutely hate leaving bad reviews, but the last several times I’ve gone to this location whether it be physically going there or getting it delivered it has always been a huge let down. Tonight, we went in and they hardly had anything left, on the buffet. They were “out” of pico, black beans, co

My sister ordered online I asked for double chicken and and I barely got a scoop of chicken. How am I supposed to get these gains with lack of protein 😤 plus I barely have rice. Plus I haven’t eaten all day and paying full price ??? Wack

I don’t know why I keep coming here. This is like the 5th bad experience I’ve had, and I only stay for like 5 min to pick up my food but the things I see in that 5 min, are crazy. The bad attitudes from the staff members are terrible. I’ve managed a chain like this for 5 years, so this irritates me

I ordered ahead and my order was not ready when I got there after the promised time. After a few minutes, I asked about my order and a guy asked me my name, looked at a computer,and walked away to do something else, which was odd. When the guy came back, I asked him again and showed him the email re

I’ve always had a good experience at this chipotle, and I get it almost every night after work! (I know I have a problem haha) Out of all the times I’ve ordered, I’ve only had a problem twice and both times the manager, Bridget made things right and took care of me! I appreciate the way things were

Bad Customer service. Cashier she don't know how to behave with customers. Bad customer service is reflecting Chipotle's bad image .They should work on it. Ruined the mood to eat food. Good food by worst customer service. They act like customer are getting free food from them but they forgot, throug

Very disappointed with this Chipotle. My order was very simple. I ordered 2 chicken burrito bowls and was given 2 carnita burrito bowls. My online order specifically says chicken not carnita. I understand that it can get busy but please get the orders right.

I just made an online order for pickup. I got home to find my order was made incorrectly. I tried calling the restaurant but you can’t speak to a live person, it’s a stupid automated voice telling me to click a help link in my email that has me “chatting” another automated system. I couldn’t speak t