Stopped in early afternoon for appetizers. The manager suggested I sit at the bar for faster service. Glad I did. The server, Kirsten, was very friendly and efficient. The appetizers were good as well as the drink.
Yolanda winter Haven location was an amazing. She was very patient and kind and she continued to check on us to make sure everything was okay. When we ordered a drink she did recommend the larger one and she was right I was able to handle it I ordered the Bahama Mama and it came with an extra shot.
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My father and I along with my neighbor's went tonight for the endless shrimp. All I can say is that from the beginning, I should have seen how this evening would go. It took FOREVER to take and get our drink order. Once the drinks came out (2 waters, 2 teas) we gave our order for shrimp. The different varieties of shrimp were delicious. We placed our next orders for shrimp and the server, Corey, would just bring us what was coming out of the kitchenand not our orders. Nothing specific, just shrimp. Meanwhile all but one of our glasses were empty. More and more shrimp came out but not what we ordered. I'm glad I liked the dragon shrimp because that's all I got for my refills even though I ordered another variety. My father only got 1 extra order and it took forever. My neighbor's only got 3 of the 6 orders they requested but not what they ordered. Oh, and our glasses are STILL empty. When we were finally done eating, he finally gave us new drinks. The food was delicious, the service left us wanting. I'll be back but I won't sit in his section again.
The food was better than i had previously expected.
They start you off with a free bowl of their biscuits. Then we had the shrimp rangoon as appetizer which was really good with the spicy sauce. The English Clam Chowder is pretty good too.
You get a lil paper with the fresh catch of the day on it from which i choose the Rainbow Trout that i had grilled amd paired it with the mashed potato's and coleslaw. It was quite good and with barely any fish bones. We did get a wrong side (the mac and cheese) but after they got me the right sides we were told to keep it so that was pretty nice.
Anthony “DJ Ant” Aaron
+5
Ashley service is amazing she did her best to make our family repass I think her for that.
Food was amazing, took awhile for service but it happens. Need a little improvement atmosphere wise but other than that no complaints
The server was great. There was no wait to be seated. The hostess walked us past plenty of empty booths and seated us way in the back with no napkin or silverware the space felt like an abandoned part of the restaurant. It was a little messy. The breading on the food was gritty and the little bowl of what was supposed to be tartar sauce was instead coleslaw. The Ceasar salid was fresh and other than the biscuits and Calamari, the food was not worh the price.
Amazing service and clean our waitress was fast. She kept the drinks coming without having to ask 😊 amazing. I even seen her go under a table and clean up 🧹 great worker. I’m super happy.
Food was great but service awful. Waitress(nebraska) never checked on us or refilled our drinks. Waited over an hour to get our check and boxes then another 20 minutes to get the check back to sign. The initial service was fine but was bad after. Food runner did good job of bringing the food and bringing extra butter and napkins right back when wife asked. We couldn't find a manager to speak too. They whole section was complaining not just us. We will definitely return with hopefully a different server.
Nebraska saved the day. She's the best manager I've encountered in a very long time. Our waitress was very inexperienced and slow, but when the manager stepped in and spoke to us, all issues were resolved. She had great customer service and communication skills! Thanks, Mrs. Nebraska for making my family dinner worth having.
Luz minerva Diaz de jesus
+5
Food was delicious and service was excellent, just a mistake on my oder but oder than that it was good..
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