Jeff
UPDATE: 5/2023
RECOMMEND: Yes
Fantastic service today.
Really appreciate the enthusiasm, smiles & assistance.
Interior was updated & clean. Felt surprisingly comfortable.
ORIGINAL REVIEW ---
RECOMMEND: Yes
IF: In the area
IF: Specifically seeking quick bite to go
LOCATION: Easy access from Potomac Mills outlet mall area and I-95 freeway.
FACILITY: Clean. Standard Wendy's fast food building and interior decor. Restroom was clean when I last visited.
SERVICE: Fast & Accurate (my personal experience)
NOTE 1: Rating is relative to fast food restaurants in general. this rating would not be a good reference point for comparing this restaurant to a high-end steakhouse, etc
NOTE 2: Regarding reviews I've read for fast food restaurants...
I understand and empathize with folks who drive away with an incorrect order.
I've dealt with similar problems (incorrect food &/or $ change) over the years at various restaurants, with the majority of problems occurring at fast food restaurants.
I suggested my family and friends review the accuracy of any drive-thru order at ANY restaurant before departing.
A few years back I gave the situation some thought & realized something...
1. Staff at most fast food restaurants are overworked and underpaid (minimum wage)
2. Staff are often very young and still developing their personal/professional work ethic and focus
3. I need to take more PERSONAL RESPONSIBILITY for the things I can control, such as VERIFYING the $ change as well as the food in the bag 👀, BEFORE DRIVING AWAY
If you've read this far, please know I wish you the best Life has to offer! 👍
Joshua Harris
Nice clean place. Alert staff and great deals. Food is good and in restaurant or in app ordering is easy.
Fred theflo Oliver
Done Breakfast at this location 2x. Will come back good friendly service and the food quality was very good.
Kiri Grant
Very busy location, but my food was fresh and delicious !
Merlyna Moore
Great meal definitely you need to try their morning fries.
Silino Drone
Good food and I like the location, Very easy to access.
Andrea Houk
This location was open for dine-in. I ordered a Frosty and chili and my husband ordered a chicken sandwich meal. The food was good and the service was friendly. Very clean dining room and rest room. A few patrons were dining in as well. Most were alone and so the dining room being open gives people a chance to get out of their homes for a moment of normalcy. Thanks Wendy's!
Anthony Gaylor
Wow!!! Food was hot and fresh, staff was courteous and patient, and despite the long drive-thru line, our order was fulfilled quickly.
I always special-order my burger without onions or tomatoes, lettuce or pickles. This burger arrived perfectly.
It was hot when I got home!!!! 15 minutes later!!!!! WHAT?!!???!
Best fast food I've had in YEARS!
S0671 Mamba
Food was decent. Dining area needed to be swept and tables wiped down.
S0671 Mamba
Food was decent. Dining area needed to be swept and tables wiped down.
Tina Jackson
So pleased with Wendy's. My order was hot and filled accurately.
Lately, when going to fast food places my orders have always been screwed up. For example, the other day I went to McDonald's and they can't even get a latte done correctly. This morning I went to Burger King and they charged me for somebody else's order.
Happily I did not have a problem at Wendy's.
Lisa Williams
This was by far the best meal I've EVER received from this Wendy's! I go here approximately 2-3 times a week because I work nearby. Usually they ask me to hold as soon as I pull up to the speaker at drive thru, this time they didn't & I received my whole meal fresh! I'm amazed!!
Adonnis Goldstein
Wendy's has some good food and some good deals. I've never had a problem with the food at Wendy's. The other thing I like about them is they know how to keep the drive thru moving. Very rarely are there long lines at the drive thru. The food is better than the average fast food place, and Wendy's has some decent deals on their menu. I really enjoy their Frosty. The people that work there are friendly and upbeat.
Isabelle Doty
Out and about running errands in the Woodbridge area. Normally I order through the drivethru, but it was lunchtime and the queue was long. I ran inside to order, no queue, service was quick and friendly and my food was as ordered. I didn't eat in the dining area, rather picnicked in my car. Also: the ladies room was clean and available. Thank you!
Jason Vandergriff
Typical fast food burger place. Food is usually hot and fresh if you go when they are steady. Last visit was 5 stars but due to previous visits with warm and/or soggy fries and not so fresh burgers, I'm only rating it 4 stars.
Chon See
While sitting by the window we notice something run in to the bushes. Well as we were sitting there a large rat came out of his hole to grab food on the ground. Then he went back in. A few minutes later my husband saw baby rats run from the sewer into the bushes in the parking lot. I wonder if that is why our food tasted horrible �
Jerry Wittman
It was very good 😊 and will be back for more Chili 🌶 later this month
Coveta Richardson
Their customer service is horrible. Food is also put together sloppily.
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