Visited this Wendy's on 11/11/23 @ 11:00 p.m. Went through the drive thru. Ordering was easy and quick. The young man that greeted us at the first window was very friendly, had a smile to share.
Pick up at the second window was fast and accurate. The guy at this window was also courteous!
Received
Overall a good experience, I do enjoy the people work there and 99% of the time the food is hot and fresh.
The manager who took my order was not friendly at all. Seemed like she didn't want to take my order. An employee coming out of the women's restroom was rude to my wife. Fortunately the food was good.
Went through drive thru. Food was quick, service was polite and direct.
Duane Scott went from Knapp corner to Michigan St location in Grand Rapids MI is an awesome supervisor.
The manager the team workers beautiful Very kind very thoughtful very loving this is the Wendy's is located on 54th and division In Grand Rapids Michigan
Love the night crew at this Wendy's. Always so nice and friendly. Fast too
The staff and the place itself were great. The food was prepped correctly but was just bland today. Very little if any salt on the fries. Bacon was flavorless and ruined the whole experience of a baconator. Come on now Wendys. Dont be cheap..
THE BEST CUSTOMER SERVICE EVER N GREAT HOT FOOD VERY FAST WITH A SMILE
Food was great, service was even better. The young red head that runs the front counter was super friendly and helpful. Corbin is an asset to your company.
I got a 4 for 4 and a rewards small chili over the mobile app the evening of 1/12/2023, both with multiple modifications and additions, and everything was 100% correct and delicious.
The staff was quick, accurate, and kind. It was my best dining experience in a while.
Thank you, it means a lot.
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