Two stars is generous but mostly has to do with the service not the food. I typically really, really like Red Robin but this visit was a compound of errors and poor service. It seemed like most people were being seated in the bar and unfortunately we had the bartender as our service. He was busy the
It was a Thursday night, around 6pm... We arrived and put our name on the list and were told it would be a 30 minute wait (we had 4 adults and 6 kids). 30 minutes later when we checked in we were told it would be another 30 minute wait. Obviously this did not make us very happy as the lobby was very
Service was on point, from the moment we walked in the door to the moment we left! Staff certainly takes pride in what they do! Food was received quick and hot! Can't forget dessert... YUMMMM!!! WE WILL BE BACK!
Good customer service for how busy they were. Unfortunately they forgot our broccoli, and we only got two campfire sauce dips when we had ordered five meals plus a side of fries. also almost forgot the kids meal sodas, we had to remind her while there. Didn't know the rest of the things we're missin
Ive always liked a well done burger I commented I wanted a well cooked patty. I took a bite and it was really pink. I told the waitress and she took it back and brought another one and still I got a pink patty. I understand it gets busy but it’s quantity over quality especially during rush hour. Thi
10/14/2021 (5 Stars)
They had a number of new items on the fall menu (glad their Chili is back). Today I tried the new "Cheesy Bacon Fondue" burger. IT WAS FABULOUS!!. Two others, seated near me, tried it as well - they LOVED IT as well. I hope this one stays around. Also had the "Mountain High
The call ahead order for pickup I thought would be quick and easy. I was told my simple order of two salads & pretzel bites would be ready @6:58. I've waited nearly 15min, still my order not brought out. After 20 min my order was brought out to me. If they're experiencing long wait times a heads up
I ordered the Whiskey BBQ burger with grilled chicken and added bacon to it. Everything was cooked and prepared correctly as far as the burger goes. The only issue was I ordered fries and added extra fries to that order but never received the extra fries. So that was a bummer. If not for that mishap
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