Popeyes Louisiana Kitchen Yakima

(5 April 2022 - 4.5 Stars) This location has been open 4 years. I have not been here for 3.5 years - because I did not like the taste of the food (to spicy) or the service. This is the only Popeyes I have ever been to. Today, My father & I returned to this location to try an advertised special. In all the ways we both did not like this brand before (and often talked about those dislikes as we deprive by looking for a place to stop and eat lunch together) we were HAPPILY surprised by the "new" way we felt about the place. I was able to get mild chicken that was also very juicy (before dry and WAY OVER spiced.) The fries were fresh and crisp. Dad had the shrimp special, he enjoyed very much, the coleslaw was good as well. The staff we had interactions with were happy, friendly, accurate and fast. WE BOTH HAVE CHANGED OUR OPINION OF THIS BRAND TODAY, AND WILL ADD IT TO OUR PLACES TO GO. My only draw back is the lack of condiments for the meals. The advertisement showed Cocktail sauce for the shrimp special (as well as the mobile app), and the "picking slip" said it was on the tray for dine in. It was not. I saw two people come in from the drive thru with the same problem (no Cocktail sauce.) I heard the drive thru staff member say "if they do not ask for it, how am I supposed to know they want it". Also, no ketchup available to pick up in the lobby - for the fries. No butter in the lobby - for the biscuit either. You have to wait in line to request some from the cashier. I wish they would have asked / offered the Cocktail sauce, butter and ketchup when giving us our meal. Would have made things better. Will return

Popeyes has stepped their game up! Pretty good chicken. I had the tenders and spicy chicken sandwich. Mac and cheese was on point. My only complaint is their butter for my biscuit was hard as a rock, other than that the whole meal was great.