Ben Doll
We visited this week due to a coupon that came in the mail. The clerk declined my coupon saying her manager instructed that they were not taking any subway coupons. When we continued to place an order the look of discust couldn't be ignored. I can't believe the tiny ammout of meat or other topping this location applied would be subways standard. After the attitude and practically empty bread we got to the register. To add further insult they have a mandatory tip screen on the register. For the prices they are now charging this location needs to get its act together. Sheetz or Rutters subs are a much better value.
Holly Day
Employees were trying their best, no fault of theirs but customers need to be controlled more to put on masks and distance it's kind of insane what maskless scum is allowed in there
jessica arnold
I stopped at the Queen Street location recently and was completely floored that my turkey wrap, add bacon, was over $10.00!!!! I didn't even get the meal. Just the wrap.. There were 4 little slices of turkey, and two strips of bacon the Swiss cheese was dried out and when I asked for fresher slices they said all of the Swiss was that way. The staff was very nice, and honestly if it wasn't for them being so nice, I probably would have just left and went else where. I have pics of the wrap, so overpriced for such a tiny little thing. I will not be going back there. I'll stick with the Red Lion location.
Chris Marcil
(Night shift) Nice employees that mean well. But seemed extremely overwhelmed and unorganized, put my sandwich in the oven and started prepping another customer. Then looked at me wondering why I was standing there, then he ran to the oven to find a charred sub. As stated very nice staff and they made another, but very unorganized.
T W
The amount of mistakes and missed items on mobile orders with more than an hour of time to prepare is astonishing. How you get mayo on one side of a sub is magical truely. The order is on paper right in front of you how HOW HOW do you mess up not once , not twice but 3 times, shame on me for giving 3 strikes I guess but if it's not completely jacked sandwiches its missed items such as chips and cookies. Do everyone a favor and shut down so a Primo Hoagie can take your local. I recommend reading class for all.
Trent Marquez Stevens
I chose to ate in. The store was relatively clean except for a few spots on some tables and the floor. I asked for my sub to be toasted, which the employee did put in the oven, but when I sat down it was still cold and the cheese had only partially melted. This took valuable time out of my lunch break. The cookies tasted as if they were sitting it for a while and were undercooked. The bathroom was fairly clean, but there was a weird, small mirror on the wall at genital height if you were sitting on the toilet. Very creepy and unprofessional. Service was fair. I’ve been to this specific Subway many times in the past, but each time I come in there’s an issue or the service is unacceptable. I will be avoiding it from now on, and if you were wise you would do the same.
Litzy Cora
We went to one of your subway location in Maryland. This one was at a mall where there is a Dollar General.
I went get the order for the test of the family. So I was being a patron at the time. I am diabetic, and needed to used the bathroom urgently.
Your two employees refuse to let me use the facilities. I spoke to them in English and in Spanish, because when they said no, I still insisted. They would even look at my face, both where with their face lowered and bot wearing face masks. The young girl was not nice.
I know the covid protocol, and bathroom.are not suppose to be close for the public, even if the restaurant is being used only for take out. Very inconsiderate on your part.
One less customer to patronize your franchise.
Michele Mack
I like going to this Subway while I'm working. A few of the staff there are so pleasant. When I have my clients with me, the staff are patient and kind. We are never rushed, and enjoy our experience there. Thank you so very much for your customer service skills.
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