I was waited on today by Ann - she was incredibly rude to me — my bill was 5.62 — I gave her my money ($50) and exact change she was like do you have anything smaller I told her no she gave me my change and then as I pulled away proceeded to yell what time does the bank open? I’m sorry it was 0636 a
Definitely won’t be returning. I believe her name is Ann? previously worked at the Grafton Starbucks. She is very rude! We ended up going to the wrong Dunkin’(our bad, there’s two within a couple of miles of each other) we pulled up to window because we had placed a mobile order and told by other Du
Not sure how long Maggie has been working here but please do not lose her! BEST CUSTOMER SERVICE I have ever had. She truly is outstanding!!! I barely do Dunkin, but today she made me want to come back all the time!!
5/11/22 short staffed again. One worker completing one order at a time. Long waits again 🤷🏾♀️
2/15 I think they are short staffed again.... wait times are long. 🙄
Much better service now that they have staff. Great coffee and they are very kind in the morning.
Showed up at 1000am to be told the store was closed. The hours say 5am, there were other people in the drive thru, and it was open earlier in the day. They said they were opening in 10 minutes…. This place has gone downhill fast.
Great service, friendly staff, coffee always smells fresh. It's out my way sometimes but worth it when I do travel out here.
Outstanding customer service and management! The store couldn't prepare all items in my online order, but offered me great substitutes. And since I was an understanding and cooperative customer, they comp'ed me a free breakfast sandwich. Great service exists in this cutthroat world when both side
Rude service, didn’t have the correct change to give back to us, & could hear staff just screaming in the background.
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