Social Lounge Asheville

I wanted to update my original review as I had previously rated it 2 stars and was contacted from management asking us to come back and give them another chance. It took about half a year before we circled back and gave it a second chance. This time was a much different experience that was pleasantly surprising. The server was attentive and timely. The food came out very quickly, and this time was actually *hot. The meal was delicious and flavorful this go around. We got the breakfast poutine which was waffle fries smothered in a delicious gravy sauce. The eggs Benedict were delicious and eggs poached to perfection. We were so stuffed we didn’t have the capacity to eat the ricotta pancakes that we inevitably took home to snack on later. The manager was coming by tables and making sure they were being attended to. Overall I’m very pleased with the experience and would recommend. I actually never make reviews ever. I consider myself a food lover and go out to local restaurants all the time. This is the only experience that made me want to leave a review due to how spectacularly mediocre the entire experience was through and through. The only reason we tried the Social Lounge was because it was on my air pass (coupon book for local restaurants). I love supporting local businesses so My girlfriend and I made a reservation and there were tons of spots available. It took a long time to be served once we were sat and then longer for my latte (10 min) and even longer for the food (40 min). The food was Luke warm at best. We got the Benedict and prosciutto fig omelette. The omelette was downright cold and prosciutto chewy and inedible. The highlight was the grits with added feta. It’s unfair to say it was the worst experience since the server was kind but inattentive. What is absolutely baffling is that it wasn’t busy whatsoever so I’m not sure why everything took so long or why the food was cold. I’ll give them the benefit of the doubt it was an off day but any dinner place with weekend brunch is bound to be trouble. For my locals, skip it.