Four stars only because of the ice cream. Service is three stars. There are great ice cream choices and options for sundaes, shakes, and other ice cream treats. Also, here you get almonds on top instead of peanuts. It's quite a treat!
The problem is service is hit and miss. Sometimes the employee is very friendly; other times the employee is either disinterested or annoyed.
Love this place. This location is great. Friendly employees, and always a good selection. Never disappointed about stopping here. Good deals and specials. the cones are always fresh and crunchy. Always brightens up my day to stop here and get a quick pick me up. Only thing, which isn't their fault, more so a corporate thing, is that they lack having a larger variety of take home flavors.
The custom order cake I got for my birthday wasn't that good though unfortunately and it was expensive for how big it was. I couldn't really recommend getting an ice cream cake from them, but everything else is good.
Recently they have giant Oreo cookies, where you can make your own cookie sandwich with whatever flavor ice cream you want, totally worth it, I think it may just be a limited time thing though, sadly,
Prices are higher here than the one by my home so we got the quart size 2 for 9.99 and took them to my parents. The Blueberry Muffin flavor of the month is so good, wish they made a quart size. Fast customer service.
We love ice cream and BR has so many delicious flavors to choose from! They even offer one that has no added sugar (it's my husbands favorite) with chocolate covered caramel bites. YUM!
Plenty of parking, tables inside and out. They have a restroom for customers.
They also sell incredible ice cream cakes! We have been buying them from here ever since we first moved to Austin nearly 19 years ago.
Great ice cream, good service. The people always give you the requested flavor samples and the wait isn't too long. I like that they're open pretty late so you can get a treat after most of your evening.
I've always had a good experience when I go here. Their portion size is great, and the variety of ice cream is wonderful. Seating inside is limited and can get quite crowded during busy times, so be prepared to eat outside, but isn't ice cream an outside food anyway?
I ADORE the Prepacked Quarts of Popular Ice Cream Flavors for $5.00 each!!! It's a FANTASTIC deal! Peanut Butter Chocolate has been my FAVORITE since I was a child visiting Baskin Robbins since the 1970's. I buy multiple Prepacked Quarts in a bag for my 1 hour commute back to my house. The employees are AWESOME & ON-THE-BALL giving me a cup of ice with a lid, without my asking, to help keep my Prepacked Quarts cold for the long drive home. Thank you for the FABULOUS quality & OUTSTANDING service!!!
Moon Face Honest & Brave
+5
Every birthday i always luv to buy or order one day before. They make the best cake and my family and friends asked me where i get tasty cakes especially my friends. Hispanics i told them where and they said i never had tasted a yummy cake like this.
Good simple ice cream with various flavors. Manager had no problems with giving me free one because I signed up Baskin Robbins app and got free scoop coupon. Try it out.
By far the best Ice Cream I've ever tasted. The lines are short, the parking is relatively alright, but the size of the space to eat inside is very crowded, but to make this up there are picnic tables outside.
I haven't been to Baskin Robins in probably a decade, but I was very impressed. Their flavored are pretty diverse and tasty. And the staff is polite and willing to let you sample several flavors.
It was a really cool place to take you back to your childhood. Great areas to sit outside and let the kids play they also have pets outdoors which was really cool for the kids to see. I would recommend this place to anyone that wants to relive the old time ice cream shops.
Patio “Loop 1 to Slaughter” Tour
+5
A great alternative to the "keep Austin weird" "local" chain and the pretentiously named "local" chain which has nightmarish flavors like thyme and breast milk. Good to know that Austin still has a few good standard Baskin Robbins. I had their flavor of the month chocolate truffle. It was delicious.
Elizabeth went above and beyond to make me a special themed cake for a birthday. She made sure she wrote down all the details needed and even called me when it was finished. The cake looks AWESOME. A+ for exceptional customer service.
This place is usually not too busy, and they move pretty quickly. I have noticed the staff often seems bored or not very excited to be working. They aren't rude, just not very outgoing or friendly. There are plenty of options here for just about everyone, and you can't go wrong with the free samples!
This place is not a coldstones ice cream where you can mix up a bunch of flavors and mash them together, but still is the best place to grab ice cream in N. Austin. I used to love the hot brownie sundae they offered (if I was sharing since they are fairly heavy and large) and some of their other ice cream combos. I somehow find this place much better off than amy's ice cream since the quality is always guranteed and I know that I will get the flavors I like most of the time. The location of this place also makes it fairly attractive since I often frequent the H-E-B next door for my grocery shopping.
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