Sheetz

We always make sure we stop here for fuel and food on our trips to and from Buffalo from NC.

I just wanted to pass on feedback about your kitchen manager Mindy at store 221! She is absolutely amazing and went way above and beyond with her customer service on 06/03/2022. We cannot thank her enough for the kindness she showed my husband and I. We were driving through on a trip to DC and stopped at Sheetz for gas and food (which was excellent). I told my husband to check the tire pressure and he found out instead of pumping air into the tire it was being deflated with every attempt. My husband went into the store to ask if something was wrong with the air compressor or if we were using it wrong. Mindy immediately came out and helped us discover that the tire was deflating because our valve stem was broken. This was extremely helpful because it told us that we needed to put on the spare tire and get tire fixed before carrying on with our trip. Mindy's help didnt stop there. She was extremely helpful with getting us back on the road safely and even told us where the closest place was to get the tire repaired. Saying she was extremely helpful is literally an understatement with how much she assisted us. Without Mindy's help we would have been stuck at Sheetz for countless hours trying to get a tow truck to come out or trying to figure out how to change the tire that had been fastened down way too tight. This delay would have ruined our short 2 night trip. She was not required to help us and it is not part of her job description but her caring heart had her go beyond the call of duty to make sure we were safely back on the road and headed to get the van repaired in time to be able to still make our trip. Thank you Mindy for helping us and for saving our trip! Your kindness is incredible and the world need more people as caring as you!