The staff is nice and welcoming and the place is pretty clean. Their drive throu service is quick. Once they missed to add one sandwich but after calling they addressed the issue and made me a fresh one next day when I came to pick it up. I am happy with their service.
I order and pick up using the drive thru service almost every week. I often find one item missing after returning home. It happened again today. The owner should remind the employees to double check before delivering.
Nice location. I have ruminated for years about the big food franchises, most notably is how well the various processes should provide consistent experience and product, regardless if sold in Dayton, Ohio, or Daytona , Florida. The framework of food franchises, no,... all franchises, are similar pricing, specials amd sales prices signage, floorplan, dress code and/or uniforns....All of thesecarefully formulated to give the franchisee the best possible opportunity for success. Impressive, and on a ginormous scale. The bottom line, though, is not repeatable, and without regard to how the tangible cookie-cutter behemoth corporations have yet to mass produce...and actually drying up towards a foreseeable extinction. You know what I'm alluding to.....qualiry, service oriented, expedient human beings. It is a law of the universe , well , in my cognition that yes, "It's the product, stupid." But is not the staff part of the product? This Arby's is a fine example of maximizing all resources. The human factor, in my opinion is the linchpin for unregrettable patronage and loyalty. Without the right, incredible people, the endeavor is a failure, if not manifest destiny.
The hot honey boneless wings were disappointing. In the app they were pictured as looking like honey barbeque but the ones I got had some nasty yellow/orange sauce on them.. Did not like them. Too hot. Put honey barbeque wings on the menu. The classic roast beef sandwiches were good as usual.
An error has occurred! Please try again in a few minutes