delicious food and good size. But please put more than 3 pieces of celery on the bounles 🙈🤣And not to mention the carrot.

I've been eating at this restaurant for a while now. I love the great service, reasonable prices, delicious food, and late hours. Those reasons alone are more than enough to keep me coming back, but it was the remarkable turn-around after one not-so-stellar experience that really has me happy enough to review them. As I mentioned above, I eat here frequently, and have had a couple times now where they forgot an extra breadstick I requested/paid for. The last time this happened, I was really irritated, having not realized until after I drove all the way home. When I called to get it refunded, I had insane trouble getting anyone to answer - like +18 min of waiting before a person answered. Considering it hangs up after 3 min, it was especially annoying. HOWEVER - when I did get a person, and finally a manager, Michey/Mickey, he was SO nice. He was friendly and patient and really went above and beyond to show that he valued me as a customer and wanted to make the experience a positive one. Although he was having difficulties issuing a partial refund as I had initially requested, he actually offered me an entire free meal as an apology and everyone there was SO nice - especially the manager - when I went to pick up the food. I really can't express enough how wonderful it is when you encounter really great customer service. Thank you again!