Subway Fort Worth

After all the bad reviews took a chance anyway. Hit the store right at the end of a rush. Junior was working all alone. Had a pleasant attitude and was very understanding when my 3 kids kept changing orders (yes we are that customer). Everything was perfect and his attitude and service was commendable. Wonderful experience!!

I’m going to have to change my review to 4 stars. Every time we go in and order everything is amazing here. But we’ve ordered online for pick up 4 times and every time it was bad. If I ask for extra something on my sandwich, nope. Hell this time I asked for salt and pepper and there wasn’t even any at all. There was barely any spinach. Barely and onion and I asked for extra. In the special instructions I asked them to please toast the sandwiches twice. When we go in and I ask them to do so you can tell the difference. I’m not sure it was even done once this time. I always make a point to thank the employees every time we go in and remind them that they are the best location in the area. I just wish the customer didn’t have to be right in front of them to get that on point customer service. My suggestion is if you can get around it, go in and place your order. My husband and I grabbed some lunch here today and the employee with red hair was extremely friendly, polite, and made our sandwiches perfect. The store was spotless from our end. This is wayyyy more than I can say for the Subway on 377. It is closer to our home and we refuse to go there. The employees and food are horrible. I read the reviews for this location before posting here and we’ve never had a problem here. Today was just extra great. So thank very much, once again, to the employee with the bright red hair. They made the perfect comment when I commended them on their customer service. “The way I look at it is, without y’all, I don’t have a job.” That’s the way it should be.