Leonard's Palazzo Great Neck

There are significant emotional events in one’s life and the wedding of one’s daughter ranks very high on that list. As the father of the bride, I had promised myself to adopt a “closed mouth – open wallet” approach to the whole event and it was indeed a wise decision. My daughter selected the venue location (Leonard’s Palazzo) based on her diligent research (she is very good at that) and I have to say that she nailed it. Leonard’s Palazzo is indisputably the premier venue on Long Island for whatever the occasion … and for good reason. There are so many outstanding elements to the skilled services that they provide (consistent with all of their five-star reviews) that it is a daunting task to expound on them all, for fear of overlooking some of them because they are all outstanding. Let me begin with the people who work at Leonard’s. Beginning with Eric Redlich, the General Manager, right on through to all of the staff working the event, you always get a sense that you are dealing with a TEAM … and a proud team at that. They are all without exception, professional, helpful, courteous and always attentive to your needs with a very clear objective of making you happy and content. Their approach reminds me of the sales maxim on how to satisfy a customer … “It is like making love to a gorilla – you don’t stop when you’re satisfied, you stop when the gorilla is satisfied”. Very quickly in the process of discovery when you are trying to determine whether or not this is the right place for your event, you realize that you are dealing with a well-oiled machine … nothing phases them, no request is spurned or dismissed … “tell us what you would like to see done and we will make it happen” … and they DO make it happen! During the event itself, you notice that they have not only addressed all of your needs and requests but have also anticipated things that you hadn’t considered but that now, in-the-moment, you see how helpful and accommodating these little touches are to the smooth flowing of your event. The service is truly benchmark for this industry … the staff are all smartly dressed, efficient, courteous and in sufficient numbers so as to ebb and flow with the demands of the event enabling transitions from one phase to the next to flow seamlessly and effortlessly. This, of course, is invisible to you … you just reap the benefits of their planning and execution. This is not “rocket science” but it takes a good team and skillful managers to pull it off … and they do! The food … fresh, plentiful, well prepared, artfully displayed and delicious. Most importantly, they have cracked the code to ensure that the preparation of the food works to the actual event timeline versus the programmed schedule of events … you are running 30 minutes behind schedule? Not to worry … your steak, or chicken or fish won’t be dry and overcooked … guaranteed. We had 230 guests at our function - not a single complaint … only praise for the kitchen staff. The facility … I cannot add to the thousands of words that the pictures of the facility convey but I would unreservedly urge you do visit the place … you will likely observe that even so, the pictures do not do the place justice. Have them give you a tour … see the lighting, the décor, the marble floors … it will knock the socks off of your guests … it did to all of ours. It has been a week now since my daughter’s wedding and we are still receiving words of thanks and wonderful stories of gratitude and enjoyment about the event. You need to check this place out … the hype is true … it isn’t puffery.