The parking at this location is horrendous. I’ll start with that. It’s located in the Galleria (one of the biggest malls in America so parking is a challenge). I’d suggest blue lot of you can or yellow lot. The service here is great. Each staff person I encountered was extremely helpful, accommodating and nice. It was great. My only gripe is that the portions are small for what you pay. I ordered a cheeseburger (I think it’s the shake shack) and an order of fries. The total was $12. After eating I was still hungry (but that can be a personal problem). They have great menu options and even vegetarian/vegan selections. The milkshakes are good as well. For a burger chain, this is pricey for me. But cost set aside it’s a great lunch spot.
Wow, what an experience. The staff here are amazing. From start to finish, everyone had a smile and also even helped take trays to clean up. This is my first time here, and it will not be the last time. It was hard to find at first, and I almost had to eat somewhere else. Luckily, I walked around and found it. I sent 8n an update for the location in Google Map, so hopefully, it changes soon. Try this place out.
The parking was the biggest challenge for me (thus 4 stars). I'd recommend going at the earliest or latest possible hours to avoid the headache.
Shack Burger was sooo good and the sauce was perfect! I got the spicy cheese fries with ranch. Next time I'll most likely get the cheese on the side to dip! Prices were decent; I got a burger, fries, and small strawberry lemonade for $19 which is kind of steep, however it came in a cute Trolls bag so I didn't mind =). Staff was super nice and personable! Will definitely be back!!
Rachel Malik, Katy TX Realtor
+5
The menu at Shake Shack is refreshingly simple, but it excels in its execution. The Spicy Shackmeister, in particular, is a standout choice. The beef is flavorful, the buns are soft, the toppings are fresh and well-balanced.
The shakes at Shake Shack are equally impressive. From classic chocolate and vanilla to more creative options, they are rich, creamy, and indulgent. It's the perfect accompaniment to a burger or a delicious treat on its own.
The ambiance is also casual and welcoming, with a modern yet retro aesthetic. The staff is efficient and friendly, ensuring a quick and enjoyable dining experience.
Such a nice first time experience at shake shack! I loved my hotdog root beer and fries!!
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