Domino's Pizza

The order/delivery times are relatively quick and most of the food is very decent for the price (by Juneau standards, anyway). The cheese sticks, however, are absolutely incredible. I recommend the spinach and feta stuffed or Bacon Jalapeno stuffed. Like $8 a box...best item they offer. The only thing I can soundly ding them for is how poorly their websites operates. Lots errors, bad load times and the coupon applicator doesn't work half the time, but that's not the fault of this particular location. That's a franchise thing.

Tonight we ordered dominos during celebration which is a huge event. I anticipated the food running late or our order being messed up. I was impressed. Fast deliver, everything was right with our order, and we got a coupon flyer which, I haven't received one in years. The flyer for the survey as well, and a friendly delivery driver. This was the best service we have received from downtown domios in years. I also love that the downtown dominos is now utilizing coupons on the app. Thank you to who ever made the changes. 😇

Pretty disappointing. Pizza was decent but the service was abysmal. Website doesn’t allow to place orders for delivery so we called like five times the line would just keep ringing. We ended up placing an order for carry out that sat idle for quite some time. When it was completed we saw employees inside hanging out and chatting while we knocked on the door. The woman that gave us our order forgot the sauces (meanwhile the employees are actively ignoring the very obvious ringing phone in the background).

After waiting 23 minutes for my two pizzas being inspected for quality, called and spoke to someone that said my pizza would arrive in 5-10 min. and I said "in what state? since it's been quality checked for over 20 minutes!", and I got hung up on......finally 15 minutes later, it leaves Dominos (after I was supposed to get it at least 5 minutes ago), and heads to Douglas......not the address I have on file. Makes it's way back to me 30 minutes after I called to check the status and an hour later...it is dry and barely luke warm.....I CALLED TO COMPLAIN TO GET A REFUND AND SOMEONE PICKS UP AND I HEAR THAT THEY PICKED UP BUT NO GREETING, NOTHING.....THEN I CALL BACK AND THEY DON'T PICK UP AT ALL! A REFUND IS IN ORDER!!! THIS PLACE IS AWFUL!

Never open at the times they say they are, have had multiple orders canceled and refunded, they almost always mess up your order, (have had my pizza burnt before) and their customer service can be very unpleasant. I don’t usually make reviews about food joints in Juneau but this place almost deserves no stars. Don’t waste your money here.