We stop in here about once a month… as it’s a good bit out of our way. Everything has always been great. The pretzels are delicious & the owners are extremely friendly (even when crazy busy). I don’t have a single complaint and suggest the Dutch almond pretzels bites.
Met the Franchise owner Melissa who tried to teach me to make a pretzel. Also she was very kind and took time to answer all my Prerzel questions. Not to mention the pretzels are to die for here. I went to this place JUST to buy pretzels. Didn't do any shopping. We need more Ben's Pretzel locations, especially in the Lansing area. Thanks again Melissa.
The pretzel was good, the staff was nice even on a holiday. But, could this company come up with a more stupid phrase than "have a pretzel day?" Forgetting the customer a moment, how embarrassing is it for the clerk to say? It must have been a very unimaginative marketing executive to make the decision to use that wording. They should be fired just for this one thing. To all the Ben's workers, I am sorry.
This place is AMAZING!!! a must visit!
Terrific food, served fast and with a smile. It's clear that Ben's Soft Pretzels, as a business, has a work ethic and a dedication to what they do.
Best pretzels ever. I've been to their shop in Indiana and these are exactly the same without the drive!
Absolutely love these pretzels. Wish there was a Ben's Soft Pretzels franchise somewhere in Portage!
The Ben's pretzels at Walmart on 9th Street in Kalamazoo Michigan have the best pretzels
WISH THERE WAS A BEN'S AT THE PORTAGE WALMART. L OVE THE BITES.
This is by far the better of the two Ben's locations in town. Highly recommended.
These are not cheap... But they are very GOOD.. A+++++
Great pretzels and customer service
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