Arby's Knoxville

Had a great visit tonight that this Arby's location. We become regulars there and they pretty much know all the special requests we like with our meal. We feel valued as customers and his people and have got to know especially the overall manager Chastity. Tonight we had a great visit with manager Ann and hourly workers Sanessa and Nicholas. Food was great tasting and service was outstanding. All the workers were friendly and had nice smiles and were outgoing. Will definitely be back again to this location soon! Had another visit on Sunday evening at 6:00 p.m. just a few days ago. It was the last day this location would be open for about 3 or 4 weeks due to remodeling. We were sad to hear this but we were the last customers to walk out the door after an extended sit-down visit. Got to interact with a very nice manager Anne who is always been very accommodating especially if we've left our coupons at home or in the car. Ann knows exactly what our special requests are with our normal sandwiches and meal. We were also able to interact with another manager Connie who was very nice and friendly. Our order was taken by Eleanor who was polite, friendly, and had a huge smile. Another hourly worker, Jalaisha, said hello to us and greeted us when we came up to get our food. We had previously interacted with Jalaisha on other visits and always found her helpful and very pleasant to interact with. It's sad that all of these workers will be temporarily working at other Arby's in town but I'm sure those locations will be glad to have all of them. We hope when it reopens here on schaad road that most of the workers will return so we can welcome them back!