Quite the best experience one could as for. First time I've actually had Arby's and it was spectacular. The employees are very welcoming, the establishment is in great conditions and very clean. The service was also very fast. One of the best fast-food experiences I've had by far. They sure do got 'em meats
This is one of the best Arby's I've been in awhile. It's super better than the other one on Cobb pkwy for sure. The customer service was superb and I promise you the food was so fresh at 11:20PM. I highly recommend.
The only downside of this visit was having to pick up my mobile order inside and the unwelcoming tone used at the speaker to request I do so. After announcing I was there to pick up a mobile order, I received a simple, yet curt “you need to come inside.”
While the request could have been friendlier, what bothers me more is that the store chooses to inconvenience the customer. What is the purpose of making them come inside?
Shouldn’t a call ahead order, have the same spot in the queue as if the order was placed in
the drive-thru in real time? And isn’t it safer for everyone to utilize drive-thru pickup by minimizing contact and hindering COVID transmission; not to mention, the alternative to drive-thru pickup could be to make the crew bring the order out to my car thereby reducing efficiency.
Delores was the sweetest and most polite employee I have ever had at a drive thru. Food was fresh and Sauce was accounted for! Thank you
Nice staff. Everyone is short staffed these days but they were as quick as possible. I think I might have spent a total of 5 minutes from ordering to leaving but I didn't order much. Food was as expected and tasted good. I'll be coming back soon. :)
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