Panda Express Mesa

One of the employees was very supportive in helping me with the app and ordering. I didn't get the spelling of her name but it sounds like Melay solay. She was helpful and very kind. A big thank you to this location. We'll be returning.

This is one of our preferred Panda Express locations as most of the eateries in this area do a better job of providing quality service and good food. This Panda is no exception and has provided us with enjoyable food since it opened. We have never received bad service until tonight. For one of our orders we wanted two of the same entree. The Oriental server grabbed a slightly larger scoop of the entree before dumping it into one pocket of the styrofoam to go plate and went on as if she had done everything she was supposed to. I put in the next order being sure not to double up on the same item. Then I requested she give us full portions on the one plate. Without motioning or moving to agree with us or disagree she reached out with her scoop and dragged two pieces of zucchini into the scoop from the Kung Pao chicken and dumped it into the plate before quickly closing it leaving one pocket totally empty. Okay so she wants to play that game. Then I was totally surprised when we got to the register. She added up our bill then carried on a conversation as if I was answering positive to all of her comments though I never said a word. She was too busy talking. "Thank you sir for coming in, you're welcome, have a good evening." with no inflection in her voice or even looking at me. The words said one thing, her rudeness spoke another. I'm sure the other employees are not this rude for as we were leaving after eating I saw a different worker assisting and elderly man. She carried his Panda sack of food and helped him walk to his car as they talked to each other. I heard just enough of the conversation to realize they did not know each other. We will return for the food is good and the service is normally good. Hopefully, hopefully this young oriental girl will receive the training she desperately needs.