If you are going to order from this Papa Johns, I highly recommend you order in the evening. Shaun is the manager is great. Over the years, I've had to call to upon delivery because the instructions weren't followed. After another incident, I simply told the delivery person, who apparently relayed the message to Shaun. He called me immediately and apologized and told me to call him whenever I place an online order. Since then, the pizzas are delivered as ordered. I've developed a rapport with few of the delivery personnel, who are super friendly and courteous and professional. Kudos to Shaun and the delivery team!
So I have ordered from here a couple times using the website. The order process was smooth and the ability to totally customize your pizza down to the type of sauce and cook time was great. The first few times I went I picked up the pizza. The first time I ordered messages were sent to me informing me the pizza was ready for pickup. When I went in I was provided my order upon arrival. The last pickup order I did no messages were sent and when I looked online at the Pappa tracker it stayed at order received. After 45 minutes I decided to just go and see if it was ready. Apparently I had been sitting there because by the time I got home the pizza was no longer warm. The final time I decided to do delivery. The tracker was stuck at its on its way but never gave me the eta or real time tracking which the website promotes. Pizza did arrive about 40 to 45 minutes after the order was placed. I live 5 minutes away from the store location.
Wow I love the NBA but yesterday the Miami heat was at home and they were slammed with orders. The guy at the counter said honestly the wait will be at least an hour and half I still ordered I was hungry π. The guy took my order and I waited for about 30-45 minutes and to my surprise my π was handed to me early. Great service but at this point fast food π isn't impressive anymore. I ordered a XL Pepperoni NY style π it felt old even though it was fresh π
We ordered online for delivery, and the Papa John's tracker was fubar so we didn't know if the order went through. So we decided to roll up and see if the place was open because sometimes the mothership Papa Johns forgets to turn off the online ordering during special times like Christmas Eve.
So we rolled up and pulled into the drive up ramp and asked the woman on duty about our order. She confirmed receiving the order, and offered to bring out the pizza if we wanted to wait since the delivery driver was slammed. We circled around and settled in thinking we'd have to wait - but like 10 minutes later she ran out with our order - prompt as heck! It's a Christmas miracle. Great job by this franchise!
We ordered online for delivery, and the Papa John's tracker was fubar so we didn't know if the order went through. So we decided to roll up and see if the place was open because sometimes the mothership Papa Johns forgets to turn off the online ordering during special times like Christmas Eve.
So we rolled up and pulled into the drive up ramp and asked the woman on duty about our order. She confirmed receiving the order, and offered to bring out the pizza if we wanted to wait since the delivery driver was slammed. We circled around and settled in thinking we'd have to wait - but like 10 minutes later she ran out with our order - prompt as heck! It's a Christmas miracle. Great job by this franchise!
Good pizza.
Discount when the Heat win!!
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