Sift Dessert Bar Napa

We loved it! Friendly service! Amazing cupcakes! A must place to stop if you are in Napa! The Pink Champagne cupcakes are simply delicious!! We will definitely be back!!

I'm writing this review after ordering two birthday cakes and picking up cupcakes on separate occasions. I've been consistently impressed with the quality of the cakes and cupcakes. However, I'm giving it four stars due to my frustration with something as little as ordering candles. The first time, I ordered number sparkler candles that failed to light up, even with the efforts of three adults. This was particularly awkward to say the least because it was a surprise 50th birthday dinner for a girlfriend. The second time, I noticed on their website that they listed party cake candles (12-pack) for $4.99, so I ordered them to simplify things. I live in San Jose, so my visits are usually to pick up cakes and be on time for my destination. Imagine my frustration when I discovered, en route to pick up the cake, that something as essential as birthday candles wasn't available. They had to credit me back my money. According to an employee, they hadn't carried candles for a while. Why wasn’t I notified but only found out because I called the bakery to confirm my pick-up order? This made me late to meet my friends because I had to find candles elsewhere. I’m an empathetic persons so being tardy is inconsiderate of others. I believe they should update their website/mobile portal to reflect what they actually offer. It's frustrating to offer a service, albeit minimal to some customers, that doesn't benefit customers but, instead, leads to a frustrating experience.